support professional growth and help dealerships build knowledgeable, high-performing teams.
During the NATDA Trailer Show, all B-Level sessions will be recorded and added to a new service-department-specific sub-group on NATDA Connect hosted by Dealer Academy, allowing service department personnel to continue building skills and progressing through the NATDA Trailer Service Professional Certification program on demand. See the Ask-An-Expert column with Dexter Product Training Manager, Bill Snider, on page XX to hear more about why training matters.
As the program evolves, additional online learning opportunities tied to the TSP Certification program will be added to NATDA Connect, giving service department personnel more ways to expand their knowledge and work toward certification goals.
What’ s Next for Dealer Academy
Most NATDA members know NATDA Connect as a place to connect with fellow dealers. What many may not realize is that NATDA Connect is hosted on Dealer Academy, a broader platform designed to support ongoing dealership education.
Following the NATDA Trailer Show, Dealer Academy will expand its educational offerings through a new training initiative. Using AI-assisted tools, Dealer Academy can work directly with industry partners to transform product knowledge into practical, on-demand learning for dealership teams.
The new training platform is designed for:
• Trailer manufacturers seeking to educate sales and service teams on product features, maintenance requirements, and warranty procedures
• Component and accessory suppliers that need dealers to understand installation, troubleshooting, and support requirements
• Finance and leasing providers looking to strengthen how dealerships present financing solutions to customers
• Software and technology companies focused on improving adoption and everyday use of dealership tools
• Parts distributors and suppliers supporting stronger product knowledge and parts operations
For dealerships, the benefit is straightforward: access to product-specific training from the manufacturers, suppliers and service providers they work with every day, available when questions arise rather than waiting for the next rep visit or training event. As Simon Milestone, Founder and President of Dealer Academy, says:“ I’ m excited for what’ s coming this fall, for NATDA members and partners alike. We’ re building something that helps everyone in the trailer industry do their jobs a little better.”
That’ s the goal behind NATDA Connect: helping trailer professionals learn, connect and grow throughout the year.
The NATDA Trailer Show may only last a few days, but the conversations, training, and professional development opportunities don’ t have to end when dealers head home. Through NATDA Connect, hosted on Dealer Academy, trailer professionals can stay connected, continue learning, and build skills throughout the year.
Ready to keep learning after the NATDA Trailer Show? Create your profile on Dealer Academy and join NATDA Connect: dealeracademy. app / natda
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