are a proven way to track key performance indicators( KPIs), benchmark success, and solve operational challenges with peers facing similar market dynamics.
Earlier this year, NATDA announced a new strategic partnership with NCM Associates, naming NCM Associates as an education partner and the exclusive Service Management Training Provider.
The partnership delivers access to trailer-only 20 Groups, service and leadership workshops, industry insights, and member-only scholarships and training savings.
At the 2026 NATDA Trailer Show, dealers can get a hands-on experience at the process during the Mock 20 Groups Experience. Instead of hearing about the value of a 20 Groups from the sidelines, registered dealers will see how the conversations take shape and how benchmarking can reveal opportunities that may otherwise remain hidden.
Led by NCM Associates Trailer 20 Group Moderator Mark Spader, the experience demonstrates how peer feedback can improve productivity, strengthen margins, and help dealerships address common challenges. Attendees will get a closer look at how a 20 Group can help trailer dealers:
• Benchmark financial and operational performance
• Identify practices that improve productivity and margins
• Address common challenges across the trailer market
• Learn from peers who understand the dealership business
Attendees will also experience how professional moderation keeps discussions productive, how accountability encourages follow-through, and why dealerships of all sizes continue to find value in the format.
Mike Woglom, a 14-year Spader / NCM 20-Group member who owns Cargo Trailer Sales and Lance’ s Trailer Sales, knows a thing or two about business growth.“ It’ s impossible to truly quantify the ROI of a NCM 20 Group,” he says.“ But I’ d recommend anyone who wants to improve their business or themselves, join and see the value for yourself!”
For dealers who have wondered how 20 Groups can benefit their business, this is an opportunity to see the process in action before making a commitment. It also serves as an introduction to NCM’ s new Trailer Dealer-only 20 Groups, which connect dealerships with peers operating at similar sizes and growth stages.
Additionally, NCM will offer a new Express 20-Group for trailer dealers, delivering the same core benefits in a flexible, hybrid format, designed to provide ongoing insights and engagement for NATDA members.
Attend and leave with a better understanding of how other types of dealerships are navigating today’ s market, and if the collaboration would benefit your business.
Mock 20 Group Experience Powered by NCM Associates
Date: Tuesday, September 1 Time: 2:00 – 3:00 p. m. Location: Room 104 A-C Cost: Free( but must be registered to attend)
Register or modify your NATDA Trailer Show registration to attend at no cost: mcievents. com / natda2026.
68 The Haul www. natda. org