The Global Phoenix - Issue 3 August 2017 | Page 28

Successfully Meeting the Challenges Data supply is undoubtedly a field in which global collaboration is essential. Only with local and global input from team members on both sides of the equation can the true facts be obtained, catalogued and analysed and trends forecast. Cross-Cultural Considerations Understanding and adapting to local culture is essential in order to cultivate sustainable business relationships with local suppliers: Key 1 - Adopt local communication style Key 2 - Observe local etiquette Key 3 - Know Local Business Culture Key 4 - Become educated as to what is Best Practice locally No foreigner has the right to arrive to a destination that is new to them and demand that a local culture adjust to their way of doing things; local ways must be respected and this includes business etiquette. In West Africa for example it is common practice to have an extended greeting before getting around to the business in hand; enquiring after one’s health and one’s family is essential. In the UK this would be considered inappropriate, as family details are kept separate from business and are deemed proprietary information. In Africa it is not rude to ask one’s age, whereas in Anglo-Saxon countries that is simply not done. Benchmarking Benchmarking of local suppliers is essential to obtain an accurate picture of the local market; getting a cross section of input can enable the researcher to sort the wood from the trees and to ascertain when a local supplier is not being transparent. Updating Databanks and Surveys An increasing number of global immigration suppliers regularly release blog posts or bulletins to inform clients of the latest requirements in hotspot areas, and with the advent of social media, updates can now be live. Leading Data Supply Companies recognise that cost of living and housing surveys conducted in hardship destinations must be updated far more frequently than those for other countries, at times even quarterly snapshots of the housing market are required. Page 28 www.theglobalphoenix.org