McArthur Agriculture
been achieved by forging
similar close Mecmar style
relationships with other
key manufacturers such as
Perry of Oakley, Bentnall
Rowlands, Moore Concrete
for continuous flow and floor
dry systems, including all
sizes of hoppers and silos
etc. The beauty of these
relationships is that farmers
can come to McArthur’s with
an idea, a problem, a new
or refurbishment project
etc, knowing that the entire
process from start to finish will
be managed with the greatest
of expertise from design
to completion. The whole
process revolving around the
farmers and his needs, and
the process always completed
with a half-day showing him
how to use it. That is only the
start of the relationship for
help and advice is always on
hand whenever required. The
result has been rapid progress
installing new large-scale grain
drying and processing plants.
The employees McArthur
Agriculture sends to client
68 Spring 2017 www.farmers-mart.co.uk
farms are ambassadors for
the company. “We get a lot
of compliments from people
about our guys, says John.
They have a mixture of farming
and industrial background
and we can send them to any
kind of drier, confident that
they’ll fix it. And then the next
investment the farmer makes
is with us. Good technicians
are not born, we create them
here.”
It is an approach that really
works. I attended their two-
day annual open event and
very quickly the factory was
busy with farmers who had
made the effort to come and
discuss their needs. Whether
it’s an open day or a show the
team really enjoy discussing
solutions and ideas with
farmers for their grain drying
problems. They are happy to
help and advise anyone.
Today, Stewart’s role is
as company Chairman, and
he has moved into semi-
retirement. John is the
Managing Director, and
Scott is in sales – but still
very attached to his pickup
truck full of tools. “How many
salesmen do you know who
carry tools?” asked Stewart.
“We’ve come a long way
since I used to feed cattle in
the morning and then set off
to Scotland or Cornwall or
East Anglia to talk to farmers
about grain drying. Today
people queue up to talk to
us; people we’ve never met
before. I started from nothing;
now the boys have a platform
to continue growing the
company, and in its way that’s
just as hard as the job I’ve
had to do – but I’m confident
they’ll be able to do it,” he
said. And I can see what he
means.