The Farmers Mart Spring 2017 - Issue 50 | Page 62

McArthur Agriculture Belief in people & the personal touch get results Ian Wilkinson meets the McArthur team at Flixborough » » BELIEF IN PEOPLE AND THE personal touch has helped McArthur Agriculture become one of the UK’s leading grain drying experts. I recently visited John, Stewart and Scott McArthur at their factory in Flixborough, near Scunthorpe. The present factory is on the actual site of the 1974 Flixborough disaster when the NYPRO chemical plant exploded with devastating effect that could be heard thirty miles away. The rebuilt plant was subsequently closed in 1981. McArthur’s moved here in 2015, but the origins of McArthur’s began way back in 1995. At that time, father Stewart was running their 120 acre arable and cattle farm at Gunthorpe, near Doncaster. Having seen the need for diversification and spotting a gap in the market for grain drying, he got involved with another company but that didn’t work. During that time, however, he had met Giovanni Marcolongo, owner and engineer at Italian grain drier manufacturer, Mecmar. He bumped into him again at the Paris show. Giovanni invited Stewart for a cup of coffee and told him that he was looking for an agent in the UK, but up to now he hadn’t found the right 62 Spring 2017 www.farmers-mart.co.uk company. He was impressed at how Stewart looked after people so McArthur became and have since been, Mecmar’s sole agent in the UK and Ireland. Giovanni is still 100% hands on with the Mecmar business with an unflinching “Can Do “approach. This proves invaluable, as Mecmar is always willing to adapt, develop and try new ideas and improvements, which is another reason McArthur is able to deliver such superior service to its customers. In the early days, farmers were surprised at the size of operation, all run from modest farm buildings at Gunthorpe. Stewart had steadily converted many of the farm buildings into workshops to accommodate as many machines as possible coming up to harvest – right up to the point when his wife said, “No more, you can’t take any more garden!” As Stewart says, “You don’t need fancy buildings if you have good people. Belief in farmers has always been our ethos, and it reflects in everyone who works here. For us, people are key. The products we sell are only half of the story; we’re the other half. We don’t sell machines, we solve problems and you can only do that if you listen to farmers. Being farmers ourselves, we knew the problems, so we wanted to put the drier in the right place for them, so that the grain could flow.” In the early 2000s, Stewart still had a lot of cattle on the farm, and looking after them with early starts and late finishes, then having to travel all over the country to see farmers about grain driers. was a punishing way of life. So when foot and mouth disease happened, and he wasn’t allowed to bring in any new cattle to replace the ones that had been fattened off, an ideal opportunity presented itself to step up the grain drying business. Stewart then did something no-one had seen before. He