The Farmers Mart Feb-Mar 2019 - Issue 61 | Page 43

RIPON FARM SERVICES 43 • FEB/MAR 2019 fayre and lots of it and indeed this is always the case with ba- con sandwiches, beef sandwich- es chips soup, tea coffee etc. The Ripon Farm open event wouldn’t be the same without Managing Director Geoff Brown who is the face and driving force behind Ripon Farm Services. Geoff is one of the busiest people on the day, making it his priority to talk to as many customers new and existing as possible. Geoff remains as ever hugely knowl- edgeable and approachable. ‘ Ripon Farm Services are poised for yet another record year ’ Every sales team no matter what size is only as good as the back up service behind it, no where is this more important than at Ripon Farm Services and to that end a full com- plement of parts and service spe- cialists were on hand at the show to advise and help. This year has seen a real growth in the proactive side of servicing. Most machinery now sold either comes with or can have the technology installed, this allows your dealer to monitor your unit, alert you when service hours are reached and more importantly highlight potential problems before they become serious and cause a breakdown. This sometimes can seem like big brother however it can save extremely valuable time and money by reacting promptly. Ripon Farm Services’ success when I talk both to staff and to Geoff Brown is all about functioning as a cohesive, energised team. The team size now stands at 193 employees. An event that really rewarded the Ripon Farm team was winning the prestigious Stray FM employer of the year 2018 award, this was against stiff local opposition. The winner was decided after exhaus- tive feedback from both custom- ers and staff. Ripon Farm Services are poised for yet another record year and this Year will be all the more mo- mentous when the acquisition of the RBM group takes place .This is in the final stages which will mean both staff and branches will remain as they are but be under the banner of Ripon Farm Services and because of the eastern geography of RBM there is no crossover so therefore no need to amalgamate any depots. This will mean Ripon Farm Services will cover from Lin- colnshire right up to Stockton. We will cover this in more detail once the deal is complete as well as a number of further open events in 2019.