The Essential Guide Magazine Culcheth May - June 2014 | Page 34

Many online businesses will opt to provide a suitable cancellation form on their websites, rather than using a hard copy form. However, where a distance contract has been concluded on the telephone, it is advised for hard copy cancellation forms to be sent to the consumer. Paul added: “This additional layer of bureaucracy will inevitably lead to an extra headache for businesses like mine at a time when the economy is still on the road to recovery. It’s difficult not to look on these new measures as just another example of petty EU meddling. The stance seems to be that if it ‘ain’t broke, fix it!’ 34 “Whilst it is sadly inevitable that the EU law will be in force on June 13, the question of whether it is enforceable is still a moot point.” LIVE LOCAL? BUY LOCAL! The regulations cover services provided to both business and to consumers; ranging from estate agents and construction services to restaurants.