The Doppler Quarterly Summer 2019 | Page 34

Enabling the Innovation Value Chain The innovation enablement value chain is a combination of design thinking, The Lean Startup, SAFe, cloud accelera- tion, DevOps and cloud-native architectures. Starting your initiatives with the customer empathic approach of design thinking allows you to narrow your hypothesis prior to developing your minimally viable product (MVP). In one of the most popular books on innovation, The Lean Startup, Eric Ries teaches us the benefits of defining a hypothesis, building an MVP and rapidly learning, with the goal of a pivot or preserve decision after hypothesis testing. Imple- menting SAFe allows a firm to gain the benefits of the Agile Manifesto at an enterprise level. Leveraging cloud automa- tion allows a firm to quickly engage technical solutions that would otherwise be cost prohibitive. In fact, much of today’s disrup- tion concerns are driven by the removal of the barrier-to-entry costs associated with setting up compute resources. Leveraging public cloud providers allows firms to access compute resources on demand, which previ- ously would have been unattainable due to the long-term capital commitment required. Combining empathic design, hypothesis validation, SAFe, and cloud automation, with the ability to deploy, change and remove solutions quickly through DevOps and cloud-native architectures, truly enables your business to innovate. At a prior firm, I started regular educational sessions on new approaches to technology delivery. I met an expert in design thinking who agreed to help educate the firm on its benefits. Together with an internal expert who taught design thinking at a local university, they launched the series. We then reached out to Cloud Technology Partners to keep our momentum going. Over the course of the well-received series, we covered many topics, including SAFe, blockchain/distributed ledger and data analytics. We leveraged vendors and our network of contacts to find the right experts to talk broadly to the firm about the possibili- ties in front of us. Many industries are looking for technology to take a more active role in leading innovation. Therefore, explaining the impact of the entire innovation enablement value chain is critical. Collaborating on the dynamics of customer- led decisions through enabling an innovation value chain can be truly impactful. Our engagements that incorporate close alignment across the organization provide the best opportunities for creating a sustained cloud strat- egy. A clear shared vision of the value offered by the entire suite of transformation solutions produces transparency around how technology is enabling innovation. The term digital transformation alone does not speak to this innova- tion enablement. Starting your initiatives with the customer empathic approach of design thinking allows you to narrow your hypothesis prior to developing your minimally viable product. The Benefits of Building a Common Understanding Each of the solutions mentioned above are part of the digi- tal transformation strategy at many companies. We fre- quently talk about them independently, or discuss them in the vague terminology of digital transformation, but it would be better to explain to our business units that these solutions together enable innovation at scale -- that the whole is greater than the sum of the individual approaches. 32 | THE DOPPLER | SUMMER 2019 Innovation Enablement Alignment One of our largest and most successful programs benefited from strong organizational change management and buy-in from all the key stakeholders and change agents. We set out to migrate off the mainframe and completed a proof of concept leveraging a replatforming approach. While the proof of concept was successful, the change agents in the organization recommended that we take the time to refac- tor the final solution to take better advantage of the new infrastructure. This early collaboration (and the resulting agreement to refactor the solution) gained alignment from