The Doppler Quarterly Special Edition 2019 | Page 77

Hybrid cloud management is more of an art than a science, and the complexity will likely increase over time. This means that our approaches to hybrid cloud management need to evolve as well. If you use cloud computing, chances are good that you leverage some sort of hybrid cloud as part of your environ- ment. Until recently, this usually meant pairing a private and public cloud, such as OpenStack and Amazon Web Services. Today, the term “hybrid” typically means legacy, or tradi- tional, systems paired with one or more public clouds, a sin- gle private cloud that interfaces with two or more public clouds, or any combination thereof. Things get complex, quickly. As enterprises attempt to fig- ure out the best approaches to security, governance, and management, they’re finding that no single approach or tool can solve all problems. So, if an enterprise IT shop has a hybrid cloud or, more likely, more than one hybrid cloud, what should it do about management? The first step is to understand the essentials. When defin- ing them, it’s not about just picking the tools and technol- ogy you’ll use. Most IT operations managers make the mis- take of focusing on tools that may make hybrid cloud management easier, rather than understanding their own requirements, which means they get both the approach and the tool selection wrong. You need to understand the secu- rity, data, governance, and end-user dynamics that affect how you approach hybrid cloud management. Here are five concepts that you need to understand before moving to a hybrid cloud management platform. 1. Understand what’s being managed While this seems like the single most important thing to know, many of those who define a hybrid cloud manage- ment strategy fail to understand the profiles of the work- loads that will run on public and private cloud(s). You need to understand what the applications do, including how they interact with the end users, manage data, how they handle networking, security patterns, performance, etc. Specific things need to be understood, as follows: • Who owns the workload within the organization? Who needs to be contacted when things go south? • What do the workloads do for the business, per their criticality to the business? This goes to how many resources you spend on managing the workloads on the hybrid cloud, which need to align with the value they bring to the business. • When do the workloads run? Some run continuously, while others may run during the same hour in the day. Again, this goes to how you approach the man- agement of workloads within the hybrid cloud. • Where do the workloads run? On the public cloud, private cloud, or in both places? • Why were the decisions made about where to run the workload? And when may they need to be re-evaluated? SPECIAL EDITION 2019 | THE DOPPLER | 75