The Doppler Quarterly Special Edition 2019 | Page 69

Score: 1.57
Collaboration
Skills
CI/CD
Technology
People
Ownership
Requirements
ACME
Typical
Monitoring
Innovation
Scorecards
Lean & Agile
Eng. Practices
Governance
Automation
Process
Figure 3: DevOps Maturity Model Score
The score provides us a place to begin the conversation, but where the rubber meets
the road is in the details behind the score. We provide a list of gaps, in a roadmap format,
and the recommendations for each gap. The number of gaps can be quite overwhelm-
ing, especially if a customer is early in their journey. But it is this roadmap that brings
clients the most value.
What bottlenecks should they work on first and in what order? How can they work on
people process, and technology changes concurrently? Too often we see clients only
implement the technology recommendations and make little to no progress on the peo-
ple and process recommendations. The end result is a suboptimal experience in the
cloud and a missed opportunity to achieve the ROI that could be achieved by treating
the cloud journey as a transformational project, as opposed to just a technology
project.
Summary
Cloud computing is providing enterprises with the capabilities to greatly improve their
overall agility. To take advantage of this opportunity we recommend that enterprises
embrace the DevOps mindset. We also reiterate that DevOps is more than just IT auto-
mation and CI/CD. Embracing the cloud calls for a complete transformation of an enter-
prise’s people, processes and technologies. Looking at the cloud any other way will
diminish the returns on your investment.
Written by Mike Kavis, former VP, Strategic Accounts, Cloud Technology Partners (CTP)
and currently Managing Director at Deloitte
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