The Doppler Quarterly Special Edition 2019 | Page 34

Employee and Stakeholder
Stress Point What Challenges Leadership and a Cloud
Business Office (CBO) Need to Address
People are partially aware or not aware
at all of the initiative and its impacts “Why do we need to migrate to the cloud?” Management
needs to share the economics and the business value the
cloud brings to the company. There is no role in the organi-
zation unaffected by the cloud, from finance, to legal, to
product development.
People do not understand how the
cloud will impact them and their jobs “Will I have a job after we migrate?” Management needs to
be open and honest in all their communications. At first,
they may need to get comfortable saying “we don’t know
the answer to that problem now but we are working on it.”
They need to demonstrate their undivided support to help
their employees make the transition.
People are unaware of the cloud’s
impact on their teams “Does automation eliminate the need for my team?” Auto-
mation and infrastructure as code potentially eliminates
tasks and activities currently done manually. Management
needs to reinforce how automation is needed to increase
agility. Automation does not always mean the need for
fewer people, just a change in care and feeding skills.
Remember, all this new automation needs sustenance and
investment as well.
People worry they will not be able to
master the new skills and knowledge to
perform in the new cloud world “I’ve always been a hardware expert, I don’t know how to
manage software as code infrastructures.” Management
needs to provide the skills, knowledge, and social training
opportunities to allow employees to make the choice of
transition.
People realize organizations and
reporting structures change with how
the cloud transforms software design,
build and operations workstreams “I feel the old world technology silos prevent the company
from taking advantage of the cloud.” For the cloud to truly
bring agility to the enterprise, the end to end software value
stream must change to exploit newfound capabilities and
automation. Management must make it clear that the cloud
introduces new opportunities to shorten the software devel-
opment cycle. This means the enterprise needs new report-
ing and team structures to promote cross functional
collaboration.
32 | THE DOPPLER | SPECIAL EDITION 2019