The Doppler Quarterly Special Edition 2019 | Page 35
What to Expect From a Successful People Engagement Plan
A successful cloud adoption program depends on understanding the critical employee
engagement activities and transition phases as outlined in a well-thought-out People
Engagement Plan. Employees need help to understand how change impacts them on
the journey to the cloud. Ultimately, an organizational change management program for
cloud adoption needs to engage impacted employees and stakeholders to understand:
• Why the cloud program is needed and how it impacts the business’s value deliv-
ery and effectiveness
• Cloud adoption readiness and steps required to mature cloud process and tech-
nology capabilities
• How, when and why the cloud-related changes are implemented
• Social, process and technical skills education and training requirements to sustain
design, delivery and run software build cycles in the cloud
• Metrics and measures to align employee performance and behavior to the cloud
program and the ultimate desired business outcomes
Recognizing and overcoming employee resistance is a critical aspect to a successful
cloud adoption program. Just announcing you are going to the cloud is an insufficient
launch point for transformational success. Walking employees and stakeholders step by
step through the change process will give them an opportunity to address their individ-
ual fears and concerns. This in turn improves their performance and enthusiasm for a
successful cloud program outcome. Once they see the light and achieve high levels of
confidence, your cloud resisters quickly become your cloud evangelists.
Written by Paul Barnhill
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