/ Risk /
pliance Process /
Operation
Model Automation Run / Operate Staffing / Talent
/ Skills Communication
/ Culture
Change
Compliant
e Services Proactively Managed
Services Applications Auto-
Scale / Auto-Heal Automated Service
Optimization Industry Leadership
in Cloud / DevOps
Skills Quality of Service
Focused Delivery
ns deploys
ontrol
ework Continuous
Application Changes Application &
Infastructure
Provisioning End to End Cloud
Service Supportable Optimized Cloud /
DevOps Skills Outcome Based
Customer Oriented
Delivery
ure deploys
ontrol
ework Self Service
Infrastructure
Changes Infrastructure as
Code End to End Cloud
Service Supportable Federated Cloud /
DevOps Skills
Crosstraining Application to Cloud
Teams Partnering
Automated Service
Provisioning Unified Automation
Framework Cloud Service
Patterns Operational Cloud / DevOps Skills
Maturing Initial Team
Demonstrate New
Operational Model
ITIL Controlled
Infastructure Automation
Framework Unique Operations
per Application Cloud / DevOps Skills
Developing Cloud Vision and
Objectives are
Outlined
Control
ework
ational
ce Controls
mented
mation Maturity Model (CTMM)
Engagement across all stakeholder teams
Cloud Engineering
App Owners
Technology Center of
Excellence (SMEs)
(LOB, Dev teams, etc.)
Information Security
Compliance & Risk
Communications
Cloud
Business
Office
Third Parties
Operations
(Governance & monitoring)
IT Finance
(Microsoft, tool vendors, etc.) (Chargeback, budget, invoicing)
Enterprise Supplier
Management (Onboarding, Training)
HR
(Contract management)
Figure 2: Cloud Business Office
FALL 2018 | THE DOPPLER | 85