Enable New Skills for New Roles
Part of the challenge for companies moving to the cloud is that roles are chang-
ing. Just like yesterday’s cook is today’s culinary engineer, roles have evolved to
encompass new tasks brought about by the influx of cloud into daily company
operations. “One size fits all” no longer applies. The development of individual
learning paths is necessary for each of the personas listed below. The following
are nine personas whose roles have been most impacted by moves to the cloud.
Old IT Role New Cloud Role
Network engineer Cloud network engineer
Administrator
Cloud administrator or
cloud architect
App Developer Cloud native developer
Operations engineer DevOps engineer
Business analyst Cloud business analyst
Finance leader
Finance leader with a clear
understanding of cloud expenses
Security consultant Cloud security architect
Operations leader Cloud operations leader
Network architect Cloud network architect
We’ve also added a tenth persona: cloud business consultant (CBC). This new
role serves as: the BU representative for operating cloud applications; the liai-
son with central IT, to maximize the value of cloud deployments; and the over-
seer of the financial, governance and business hygiene of cloud applications
within the BU. As central IT federates more non-core services to the BUs, the
role of the CBC becomes even more critical.
These ten personas need individual curricula focused not only on their own
job, but on how cloud factors affect the jobs around them. Again, this is more
about how to build, implement, integrate and manage the technologies, as
opposed to just understanding how these technologies work. Business analysts
need to know how their cloud is built. A storage architect needs to understand
security around the storage and architectural patterns as well. The cloud
architect needs to understand different types of repeatable patterns in the
cloud. Developers need to know those patterns too, so they can develop apps
based on those patterns.
76 | THE DOPPLER | FALL 2018