When Clients Seek Resolution , Attorneys Seek Chapman Mediation .
say “ sincerely ” at the end of an email and when you write “ Dancing through life ’ s tapestry with graceful abandon .” The best way I have heard AI generated writing summed up is “ All chip , no salsa .”
I asked Claude about confidentiality , and its response was express : I aim to be direct about this important privacy and security matter :
No - information typed into this chat interface should not be considered confidential or secure . While I aim to handle sensitive data responsibly , my interface is not designed for highly confidential information .
Having said this , I submit that not embracing AI is pushing against the tide , especially for YLD members . But we know that many of our more senior peers might view AI with a mixture of suspicion and confusion . While every firm is different , YLD members have a unique opportunity to help form a bridge between generations when it comes to a firm ’ s utilization of AI .
So , I asked Claude : “ How do we convince the partner who still prints their emails that AI might be useful ? The response :
1 . Start with low-stakes , high-value tasks that showcase clear benefits :
2 . Focus on how AI complements rather than replaces legal expertise : “ This tool can help us spot potential issues more quickly , but your experience is crucial for evaluating its output and making judgment calls .”
3 . Frame it in terms of client service and competition : 4 . Address concerns proactively : 5 . Offer a concrete pilot project : “ Could we try using AI for initial document review on our next due diligence project ? I ’ ll handle the AI part and prepare a summary for your review .”
For firms , this might mean developing comprehensive AI policies that address both internal use and client communication . These policies should cover everything from data security and confidentiality to quality control measures . We might consider requiring attorneys to disclose when and how they ’ re using AI tools , implementing review protocols for AI-generated content , and establishing clear guidelines for what types of information can and cannot be input into these systems . Even now , various committees and task forces within the Florida Bar are already working on these issues .
As YLD members , we ’ re in a unique position . We understand both technology and traditional legal practice well enough to bridge the gap . We can help establish best practices , train colleagues on effective AI use , and ensure our profession adapts while maintaining its core values . The key is approaching AI not as a replacement for legal expertise , but as a tool that , when used wisely , can help us become better advocates for our clients .
After all , the goal isn ’ t to resist change or blindly embrace it – it ’ s to shape how these tools will serve our profession and our clients in the future . �
When Clients Seek Resolution , Attorneys Seek Chapman Mediation .
Your clients deserve the least stressful and most practical path to resolution . John Chapman is an experienced , creative mediator who brings patience , persistence and a passion for helping disputing parties achieve common ground .
l 25 years as a Florida Board-Certified Business Litigation attorney l 12 years as a Florida Supreme Court Certified Circuit Civil mediator l Florida Supreme Court Approved Arbitrator l FINRA Dispute Resolution Arbitrator
Let my experience and know-how resolve your client ’ s civil dispute , via Zoom or in person at your office or mine .
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