How do I make an outside call?
Dial “8” and then the number you wish to call
Why can’t I reach someone when I dial their 4-digit extension?
4 digit extensions that begin with “1” only work within the building.
4 digit extensions that begin with “3”, “4”, or “7” will work for buildings that are converted
Tip – try dialing it as an outside line
“8, 816-xxxx”
Tip – go to the BPS VOIP Webpage to see which buildings are converted to VOIP
How do I change the phone ringer volume?
Use the left arrow key to go to menu display
Press Settings button (white soft key)
Press Set button (white soft key)
Press Ringing button (white soft key)
Press Level button (white soft key)
Press + or – keys to change volume (by the mute button)
Press OK button to submit change.
How do I change the phone ring tone?
Press Settings button (white soft key)
Press Set button (white soft key)
Press Ringing button (white soft key)
Press Internal or External ring (white soft key) they may have different tones
Use arrow keys to show sound options
Press Sound button to select an option
Press OK button to submit change
How do I pick up another phone that is ringing?
Press *72 and the 4 digits of the other phone (the phone must be ringing)
Bringing VOIP technology into BPS will allow users to benefit from the technology VOIP offers over traditional phone systems.
As the transition continues, it’s important to note these important FAQs and tips to ensure optimal use of your VOIP phone.
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VOICEMAIL TIPS
Clear Digital Voice Quality
Enhanced Voicemail Capabilities
Integration of Wireless Handsets and Cell Phones
Transfer Desk Phone Functionality to Your Mobile Device
Positions the District for Unified Communication to Allow Transfer of Voicemail to Email
How do I setup my voicemail?
To setup your voicemail watch this
How do I send a caller directly to a voice-mailbox?
Press Transfer key, #99, the 4 digit extension, and transfer again.
For VOIP Information and Support, visit the VOIP Webpage where you can watch these helpful Videos. Further support is available by submitting an Online Request or contacting the IT Help Desk at 716-816-3510.
The Buffalo Public Schools is well underway in converting from the old digital phone system to a Voice Over Internet Protocol (VoIP) phone system.