The Developer Journal Issue 3 | Page 59

C O M M U N I T Y confrontation. Here are some guidelines: • Draft governing documents that focus on the developer’s right and ability to control the development of the project and sale of the units rather than its right and ability to control the board. • Create governing documents that enable rather than impede the business and financial management of the association. • Create a governance structure that encourages involvement by owners and other residents. • Create a transition team within the governing documents. • Include alternative dispute resolution in the governing documents. • Establish reasonable schedules for turnover. The governing documents should provide for a transition process that establishes: • when and how elections of owners to the board occur • who is entitled to vote and whether class voting is allowed • how developer-appointed board members are removed or resign • the continued right of the developer to control the development of the community association until completion • what documents, financial audits or reports must be delivered to the owner-elected board. Communication In order to minimise the risk of litigation, hire independent specialists who help owner boards navigate the transition from developer to owner control. This includes the engagement of independent counsel and accountants for the association at an early stage of transition, usually no later than the first transition election when 25% of the units have been sold. Emerging strategies to discourage litigation include a comprehensive risk-management programme that would take place at the completion of the architectural and engineering drawings, and continue until the completion of construction, when the owners take control of the association. It would include reviews of the budget, building compliance, coordination between architectural and engineering designs, and a punch list with input from the home owners. Checks and audits And, before final handover, the board should do a physical and common elements audit and an organisational audit, and commission an engineering inspection of the property. The engineering inspection will include checking the condition of the physical property, a capital reserve study, a recommended maintenance schedule, and a comparison of the actual construction with the approved plans and applicable codes. When doing the physical and common elements audit, the association should: • determine the condition of the common elements and other physical portions of the community through appropriate engineering or contractor inspections • confirm with legal counsel that the association owns all the common elements • review the existing reserve study • take a hard look at assessments and budgets. The organisational audit consists of: • corporate audit for the association • governing document review • covenant enforcement audit for issues of breach of covenants, design review, consistency in enforcement, status of claims, and possible waiver issues. Insurance Insurance provides protection for losses, so it is essential to ensure there is no gap in cover during the transition process. ARC | hoasupport.co.za Developers can be exposed to liability ranging from breach of contract or fraud, to violating government statutes. Homeowners associations can also be exposed to litigation for breach of fiduciary duty, discrimination, or a failure to keep common areas in a state of repair and maintenance. And lenders Preventing litigation E Litigation who loan money to developers can, in some instances, be liable for construction defects or misrepresentations pertaining to the development. Effective communication is probably the most important element in the success of any community association. Especially during the developer control period, a successful communication system can forestall the development of cliques and factions, enable the association to provide services that owners want, and help owners develop a sense of trust in the developer, thereby reducing or eliminating the acrimony that often follows the transition to owner control. An effective communication programme is composed of several components, each of which is an essential part of the programme. These are the home owners, the on-site sales force and/or estate agents, managers, the developers and the developers’ attorneys. Ideally the developer should strive to create a community of residents who are proud of their homes, and who view the developer as part of the team committed to the success of their association. L I V I N G