INDUSTRY FOCUS be dealt with immediately . This will alert the operator , who then verifies what has occurred and notifies the site supervisor , security manager and reaction team , depending on what is required . The sytem allows the operator to follow the incident in the field of view and guide the reaction team to the point of interest .
INDUSTRY FOCUS be dealt with immediately . This will alert the operator , who then verifies what has occurred and notifies the site supervisor , security manager and reaction team , depending on what is required . The sytem allows the operator to follow the incident in the field of view and guide the reaction team to the point of interest .
Manned guarding is one aspect of the integrated security model that cannot be underestimated . Alongside electronic security systems there are human security personnel engaged in monitored guard patrols , access control and surveillance . The quality of the personnel is of paramount importance , because security officers guarding an estate not only interact with residents daily , but are often the first point of contact for visitors .
The security officers must be well-spoken , polite and presentable . In addition to undergoing vital training courses as approved by South Africa ’ s Private Security Industry Regulatory Authority , it is mandatory that prior to deployment , all personnel undergo client and site specific training at the Vizual Training Academy . Training modules are compiled to deliver an outcome based result to meet site specific requirements and contractual obligations . Residential Estate Training focuses specifically on frontline communication , public ambassador etiquette and public relations whilst ensuring high levels of security intelligence , vigilance and public safety .
“ It ’ s important to recognise that security is site-specific as well , which means that different estates may request different options ,” says Conan Cole . “ Therefore our security officers are trained to manage access by visitors to the estate quite differently from how they manage access by contractors and domestic workers who need to enter the estate every day , it is key for all parties to clearly understand who is on the estate at any point in time to manage the risk .”
The Vizual Security services offering for a given estate is contained in a detailed service level agreement , which sets out the entire service offering for the clients . Unique to Vizual Electronics is our Project Charter which covers the full implementation plan , the timeframes required to meet deadlines and the total cost of the project . This agreement is a vital part of the company ’ s contract with the developers , and it is unique to Vizual Security , this curbs the potential for any project cost overuns and unnecessary delays .