The Credit Professional Fall 2015 | Page 7

continued from page 6 Secondly, all individuals can and should take steps to increase their own privacy protection. Specifically, use of the search engines Google, Yahoo and Bing should be avoided due to the tracking each does on the sites visited. DuckDuckGo is a replacement search engine that does not track or market information about users. Digital privacy can also be increased by utilizing encryption programs such as Pretty Good Privacy, Blur or Privacy Badger. There is usually a minimal cost for encrypting but it can and should be considered money well spent. Finally, dropping the internet and cell phone apps for in-person and snail mail contact should be given serious consideration. More information about digital privacy is offered by the Electronic Frontier Foundation’s Surveillance website: https://ssci.eff.org and https://prism-breaking. money orders; and basic “know your customer” information empowers employees and their employer in frontline fraud prevention. Multiple local, state and federal agencies have online information that can easily be obtained and used to provide detailed educational materials for businesses, employees and Additionally, providing customers. These are some of customers with information— the best resources to protect whether through live seminars against fraud and financial or enclosures on statements— crimes. Every state attorney not only enhances the general has a “hot line” for customer/business relationship reporting suspicious activity Likewise, businesses, such as but provides an additional and most county or district banks or credit unions, that firewall against losses for both. attorneys also have fraud, have a direct financial financial crime or white collar responsibility to their Examples of fraud prevention crime units, as do city employees, customers and information that can be shared police departments. clients, should give serious with customers include consideration to providing potential losses due to fake These local resources can also preventive education to each Quit Claim Deeds; unpaid provide information on current of these groups. property tax scams; area or regional scams, fraud overpayment for online items and financial crimes. In Employee training and tools sold; free lunches/dinners to addition, the FDIC and the are vital to the development of learn how to improve OCC have alerts on the consistent and updated loss investment returns; lottery internet. A partial list of such prevention. Installation of black prizes; offers to liquidate Time resources is included at the end lights; strict wire transfer Shares; and the importance of of this article. confirmation procedures; not answering any telephone knowledge of how to detect calls from unknown numbers. Another area of concern is counterfeit drivers’ licenses, fraud related to ATM and credit checks, debit/credit cards and cards. In the United States, this Continued on page 8 October 2015 7 The Credit Professional