17
Collections and Social Media
27
By Reagan Merchant
Learn how to use social media within
collections and continue to protect
your clients and yourself. Get the
scoop on a recently released handy
federal government guide available for
your use. And find out what tactics
you should avoid using when pursuing
collections on social media.
20
By Bruce Werth
The key to a successful merger of two
companies or organizations hinges on
how well and how quickly the newly
integrated workforce can embrace the
new processes. Based on his personal
experiences, the author offers tips on
how to make this happen.
Why Should Financial
Institutions Consider
Lean Six Sigma
By S. Michelle Cox, Ph.D.
30
Find out how this process, long used
by manufacturing companies, can
improve efficiency, effectiveness and
communication for firms in the
financial industry.
24
Mergers and Acquistions:
Smooth the Process
With Planning and
Open Communication
Tips for Using
Public Wi-FI Networks
By The Federal Trade Commission
Public Wi-Fi networks are a great
convenience but they often are not
secure. The FTC offers solid advice on
how to protect your privacy when
taking advantage of the convenience
of these networks.
Consider the Benefits
Of Arbitration in Drafting
Your Next Commercial,
Consumer or Employment
Agreement
By Tara LaClair
Take a close look at how arbitration
can enable you to settle business
disputes effectively and efficiently,
while saving you time and money.
The Credit Professional
2
October 2015