14 • The Beacon November 11 , 2021
Columbia Gas receives honor for customer satisfaction
Customers ’ feedback to J . D . Power has ranked Columbia Gas of Ohio first in its 2021 Gas Utility Business Customer Satisfaction Study in the Midwest region .
“ Thank you to our customers for recognizing the hard work and dedication of our employees , who focus on
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providing the quality level of service that all our customers expect and deserve each day ,” said Vincent Parisi , president and chief operating officer of Columbia Gas of Ohio . “ We ’ re proud of the role we play in the Ohio economy by safely and reliably serving the energy needs of businesses throughout the state .”
Columbia Gas is investing in its infrastructure and technologies to ensure a safe and reliable natural gas system . “ We are constantly exploring innovative new ways to provide customers with distinctive experiences that exceed expectations ,” Parisi said .
The 2021 J . D . Power Gas Utility Business Customer Satisfaction Study is based on responses from 8,980 online interviews of business customers in decision-making roles related to their utility company . The study was fielded in two waves — January through April 2021 and May through
September 2021 — and it covers factors related to safety and reliability , billing and payment , price , communications , corporate citizenship , and customer contact .
Columbia Gas ranked highest in business customer satisfaction in the Midwest region .
Home Loan reports earnings
Home Loan Financial Corporation ( OTCBB : HLFN ), the parent company of The Home Loan Savings Bank , announced net income of $ 995,000 or $ 0.71 basic and diluted earnings per share , for the quarter ended Sept . 30 , compared to net income of $ 1.0 million or $ 0.72 basic and diluted earnings per share , for the quarter ended Sept . 30 , 2020 , a decrease of $ 9,300 .
This decrease in earnings for the quarter ended Sept . 30 , compared with Sept . 30 , 2020 was primarily attributable to a decrease in noninterest income of $ 219,000 and an increase in noninterest expense of $ 26,000 , partially offset by an increase in net interest income of $ 66,000 , a decrease in the provision for loan losses of $ 167,000 , and a decrease
in federal income taxes of $ 2,250 .
Total assets at Sept . 30 , were $ 258.3 million compared to June 30 , assets of $ 252.6 million , an increase of $ 5.7 million or 2.27 %. Total deposits at Sept . 30 , were $ 220.1 million compared to June 30 , deposits of $ 215.0 million , an increase of $ 5.1 million or 2.39 %. Total equity at Sept . 30 , was $ 31.7 million compared to $ 32.1 million at June 30 , a decrease of $ 411,000 .
Home Loan Financial Corporation and The Home Loan Savings Bank are headquartered at 413 Main St . in Coshocton . The Home Loan Savings Bank has two offices located in Coshocton , a branch in West Lafayette , and a branch in Mount Vernon .
Coshocton County Joint Vocational School District 23640 Airport Road , Coshocton , Ohio 43812-9599 740-622-0211 www . coshoctoncareers . org Fax 740-623-4651
Dear Coshocton County Community , The outlook for our current and future Career Center students just got brighter . I want to thank our taxpayers for believing in and supporting our students at our Career Center . Your vote shows how our community values the Career Tech training we offer our students . Our taxpayers made the greatest investment you can make by investing in our current and future students . Your investment will assist the economic growth right here in our local community . I want to thank our students , educational team members , those who volunteered their time working tirelessly on our levy committee , those businesses and individuals who donated funds to support our levy campaign and finally , our current and past students who accompanied me on the radio as well as speaking engagements around the county . Hearing those students share their experiences of how our Career Center aided in their development meant so much to our team . OUR students are why we do what we do ! Building Skills ... Changing Lives is not just a motto . It ’ s something we at the Career Center strive for each and every day . Thank you for allowing us to continue to do what we do for our students .
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