May 11 , 2023 The Beacon • 31
CRMC enhances its emergency room experience
Coshocton Regional Medical Center is offering members of the community an enhanced emergency room experience .
Coshocton Regional ’ s emergency department now offers technology called GetCareNow , which allows patients to reserve an appointment via the Coshocton Regional website to be seen in the ER . Patients fill out a form with no username or password required . The tool can notify the patient if there is a change that may extend the patient ’ s wait , or a notification will be sent if the patient can arrive to the ER sooner . The tool provides added convenience for those with nonlife-threatening emergent needs . Priority is given to patients who reserve an appointment through GetCare- Now over walk-in patients with similar symptoms .
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“ We know life is busy , and our team of caregivers in the emergency room is honored to ease the stress involved in these situations . We always strive to deliver the very best care .”
“ Our priority is to provide patients an exceptional experience , and that includes the ability for patients to schedule an appointment online and wait safely at home ,” said Stephanie Conn , CEO . “ We know life is busy , and our team of caregivers in the emergency room is honored to ease the stress involved in these situations . We always strive to deliver the very best care .”
GetCareNow is only for nonlife- or limbthreatening emergencies . If experiencing chest pain , trouble breathing or symptoms of a stroke , call 911 immediately .
GetCareNow is a feature of the newly designed Coshocton Regional Medical Center website . With action buttons featured on every page , patients can find a doctor , schedule appointments and get directions . In addition , there are customized menus for patients , providers , job seekers and
visitors . Platform capabilities include a 24 / 7 chatbot , patient prep instructions ,
— CEO Stephanie Conn
patient e-registration , messaging , post-visit virtual check-ins , and patient
feedback and reviews .
Some of these functions will roll out now and others soon . All of these functions serve to improve communication , care coordination , and the experience for patients , physicians and staff of Coshocton Regional Medical Center .
To utilize the Get- CareNow tool , visit www . coshoctonhospital . org .
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