THE COMPANY ENG | Page 53

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Property Management & Safety
Management of the properties , their maintenance , the check-in and check-out service are often complex tasks to manage for the owner who intends to rent his property . Guests are also increasingly demanding and attentive to the details of cleaning , hospitality and , more generally , to the care of the properties . Emma Villas has always supported owners in identifying the best solutions to the problems of property management , but it was necessary to take another step in this direction and to offer " turnkey " services . Emma Villas has invested to render the service of complete property management available throughout Italy . This on-site service includes the coordination of personnel dedicated to the property , the qualitative management of the rental season , reception , cleaning and linen change , as well as the management of ordinary and extraordinary maintenance of the property , including the garden and swimming pool . Over the years , Emma Villas has consolidated many partnerships in the area and through them we can now offer owners , at very competitive prices , all services relating to property management and guarantee stable and long-lasting collaborations with qualified personnel and compliance with the highest standards of quality and security to support the lease .
Emma Villas can there fore offer annual or seasonal management of the property
• complete property management
• check-in and check-out services with qualified personnel ;
• professional cleaning services of the structures , both ordinary and extraordinary ;
• rental and washing of linen for the lease .
Digitalisation of reception
One of the central activities related to property management is the reception of guests : the heart of Emma Villas ' business . In recent years , the company has developed tools and procedures capable of accompanying guests from booking to check-out , efficiently and securely , digitising the necessary steps as much as possible while maintaining the quality of the personal relationship with our clients , which we still consider a distinctive element of Emma Villas compared to any other conventional portal or tour operator .
The Safe Hospitality Project
Emma Villas through the " Safe Reception " project , during the health emergency due to Covid-19 , supported the owners , providing them with a network of qualified companies for the sanification and disinfection of the structures and swimming pools , collaborating to guarantee the observance of the provisions of the law on a national and regional basis for the reception and producing information material , assistance and training of personnel in the various phases of the lease . The experience gained in 2020 and 2021 has made it possible to consolidate qualified partnerships for the supervision of any requirement in terms of safety and hygiene of the structures .
VILLA KARIN - Sicily - Taormina - Messina