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Zer0Dep therefore eliminates the difficulties related to the management of the security deposit and the quantification of the damage during check-out and avoids possible disputes , allowing the client to protect himself in the case of accidental damage while guaranteeing first risk coverage also to the owner . Furthermore , the client , having already incurred the cost of Zer0Dep during the booking phase , will be more willing to take responsibility for the damage caused and , during the check-out phase , through a simple signature on a form ( which will eliminate any criticality at check-out ), will allow the owner to open the claim with EuropAssistance . The company , after an insurance report , will then reimburse the owner directly .
Why did Emma Villas replace the security deposit with Zer0Dep ?
• Zer0Dep eliminates the difficulties associated with the management of the security deposit and quantification of the damage in the check-out phase ;
• It eliminates the risk of guests arriving at check-in without the security deposit in cash , making later recovery complex ;
• It avoids any dispute between owner and client during check-out ( often the cause of negativereviews on the web );
• PIt permits both client and owner to protect themselves in the case of accidental damage ;
• It ensures that the client , being covered by Zer0Dep , is more willing to take responsibility for the damage caused ;
• It allows coverage of up to € 1,500 per booking , for most of the Emma Villas properties the value exceeding the security deposit required so far ;
• It allows one to have greater “ appeal ” on clients who are not willing to bring a large amount in cash , or to block it on the credit card ceiling .