MAKING THE ROUNDS
A DAY IN THE LIFE OF CAREGIVERS, FRIENDS, AND VOLUNTEERS AT SCOTT & WHITE
Nancy Greenberg, Volunteer
The first face patients see is a reassuring one, with delicate features framed by
downy curls. She is a voice of calm in what can sometimes be a chaotic corridor.
“Dr.
Fleet to the clinic information
desk” has just been called over
the public address system. A
hospital operator issues this command
because she has just been alerted by Nancy
Greenberg that a woman has had a seizure
while asking for directions to her doctor’s
office. Mrs. Greenberg is a pro. She knows
the emergency code and when to ask for
help because she is a 10-year veteran, a
volunteer at the flagship