Scott & White Healthcare - Round Rock
An unwavering goal to serve the people of Williamson County
O
ver the past decade, leadership at
Scott & White Healthcare
proactively sought a solution to
meet the growing population’s increased
healthcare needs in Williamson County.
The organization made a commitment to
expand services and give people access to
quality healthcare, brought to life through
a 75,000-square-foot specialty clinic and
76-bed hospital on a 68-acre campus
known as Scott & White Healthcare Round Rock (formerly the University
Medical Campus), which opened in 2006
and 2007, respectively.
“When we were planning the facility,
research indicated that more than half of
Williamson County residents requiring
hospital services had to leave the county to
receive specialty care,” says Ernie Bovio,
CEO, Scott & White Hospital - Round
Rock. “We got off to a fast start when we
opened and the demand for our services
has been even higher than we anticipated.”
Some of the services that are experiencing
growth are orthopedics, diagnostic imaging,
cardiology, surgery and obstetrics, to name
a few.
“We’re measuring our success not just
by the number of patients we serve, but by
how well we are taking care of them,” says
Mr. Bovio. “We’re very proud of the
quality care provided by the Scott &
White team and also that our patient,
physician and employee satisfaction scores
are really high.”
The Scott & White regional clinic
network in Williamson County, anchored
by the Georgetown (Sun City) Clinic, the
“We got off to a fast
start and the demand
for our services has
been even higher
than we anticipated.”
— Ernie Bovio,
CEO, Scott & White Hospital Round Rock
Cedar Park Clinic and the Taylor Clinic,
has been key to our early success. Other
critical success factors include the
recruitment of an exceptional specialty
medical staff and the hiring of talented
technical and support staff, Mr. Bovio says.
And without the collaboration with Scott
& White Healthcare in Temple—the main
tertiary and specialty care presence in the
Scott & White system—the Round Rock
location could not have realized such
success in just a short period of time. “We
can take care of most of the patients who
come in, but sometimes a patient may need
the specialty care available only at the Scott
& White hospital in Temple, and so we’ll
refer or transfer them,” says Mr. Bovio.
Under the direction of Dudley Baker,
MD, chief medical officer, and Jim
Thompson, associate executive director,
plans for expansion of the Round Rock
clinics and hospital are underway. In the
meantime, the hospital is undergoing
certification as a primary stroke center and
the emergency department is seeking
accreditation as a chest pain center and
designation as a Level 4 trauma center. Mr.
Bovio says that putting patients first is an
important guidepost for all caregivers and
staff, as they plan and implement current
and future patient care programs at
Scott & White Healthcare - Round Rock.
“Because Scott & White is a physician-led
healthcare system, we have the luxury of
always asking ‘what’s best for our
patients?’” he says. “We believe that will
help ensure our future success.” ■
Spring 09 THE CATALYST
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