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can log in and request that a healthcare provider come to
them to treat common illnesses or minor injuries, perform
routine screening tests or physical exams, or provide urgent
care for children two years of age and older. The providers
are all Baylor Scott & White physicians and advanced care
practitioners. The Care to You service is currently available to
private pay patients. Baylor Scott & White Health is working
with insurance companies, including the Scott & White
Health Plan, to expand the offering.
Qless: Wait in line online
As many people know, healthcare providers
sometimes run late. The Qless app lets patients
know on their smart phones how many
patients are ahead of them and what their expected wait time
will be. “It gives patients their freedom back,” Mr. Maenius
says. Even if that’s just 15 more minutes you can spend in
bed instead of waiting in a lobby when you have the flu. If
that visit is for something minor, a patient might spend that
time running an errand. And if something unexpected comes
up, you can move yourself further down the list via text
message. “It shifts the wait period so Baylor Scott & White
is meeting your needs, on your schedule,” says Mr. Maenius.
In-room display: Digitizing the way
we get health information
Healthcare providers use computers to track
patient data, write prescriptions, and print
out care guidelines. But in the exam room
patients rarely get behind the screen. That’s now changing
with electronic display monitors set up in the consultation
room to help patients learn about health conditions and
how to treat them. Right now, displays in Baylor Scott &
White’s Austin Downtown and Austin North Burnet clinics
show patients their biometric data, such as blood pressure,
a