34
CONTENTS
4
The Patient Experience
We’re working harder and smarter
to elevate your interactions with
us. Convenience, compassion and
clinical expertise are just a start
10 A Healthy Start
A greater good is served by
the collaboration between
Baylor Scott & White Medical
Center-Hillcrest and Nurse
Family Partnership
24
OUR COVER: A quilt is both
communal and personal.
Holding legacy and heritage, it
offers comfort and reassurance.
Its creation brings together
different fabric textures into
a unified pattern. We chose
this image as a symbol of
our system’s commitment to
bringing together excellence in
medicine with personalized care.
Throughout our expansive and
diverse service area our goal is
to create a positive experience
for each patient through the
collective resources of our health
system, setting new standards in
quality, value and peace of mind.
2
THE CATALYST Spring 17 | sw.org
14 Round Rock Cancer Center
A challenge grant and a very
special gift help make opening
day in August a reality
16 Patient Centered
Communications skills and
empathy help physicians better
understand patients’ needs
24
18 New Baylor Scott & White Health
President and CEO
An experienced health system
leader, Jim Hinton shares his
vision for Baylor Scott & White
Health’s continued excellence
in a changing time
22 Tech Check
Digital touchpoints throughout
the healthcare system help
patients navigate their experience
in new and more convenient ways
24 College Station Cancer Center
The recent addition of radiation
oncology to our cancer care
services helps patients receive
complete care near their homes