LEADERSHIP
to help shape healthcare delivery that meets families’ needs
Front and
CENTER
All of the Baylor Scott & White Central Texas primary care clinics have
been designated Patient-Centered Medical Homes (PCMH), an achievement
that recognizes efforts to put patients at the center of their own healthcare,
improve access to clinics, increase quality, and integrate healthcare services
ith PCMH designation,
patients at Baylor Scott
& White’s Central Texas
primary care clinics experience a
team-based approach to care that puts
them at the center of it all. A team
of physicians, nurse practitioners or
physician assistants, nurses, medical
assistants, and clinic staff work closely
with each patient to achieve optimum
health through a coordinated effort.
PCMH designation is awarded by
the National Committee on Quality
W
20
THE CATALYST September 15 | sw.org
Assurance (NCQA), an entity that sets
nationwide standards for quality care
delivery. All primary care clinics at
Baylor Scott & White Health have
achieved this distinction. As new
primary care clinics open up, many in
the Austin/Round Rock region, they
will pursue recognition as well.
“The most important part of being
a PCMH is the partnership between the
patient and the primary care provider.
They work together not only when a
person is sick, but also when a person
is healthy, or managing a chronic
disease,” says Angie Hochhalter, PhD,
vice president for patient-centered care
redesign and leader of the recognition
initiative at Baylor Scott & White
Health – Central Texas. “A patientcentered medical home is a place where
you and your team are partnering to
keep an eye on your overall health,”
she says.
Expanded
hours,
same-day
appointments, partnerships with urgent
care centers, enhanced communications,