The Catalyst Issue 21 | May 2015 | Page 32

INNOVATION | to heal patients and give them hope programs at Scott & White, a robust enterprise designed to enhance the quality of research studies and the effectiveness and efficiency of the conduct of research. “About 25 percent of residents continue their clinical practice at Scott & White, and so it is a priority that we engage residents in robust research activities so that the continuum of their research work and careers as academic clinicians continues here at Scott & White,” she says. Some examples of medical resident research programs include: Technology and communication Jennifer Dixon, MD, who completes a surgery residency program this spring at Scott & White, is engaged in research that emerged from her role as chairperson of the hospital’s House Staff Quality Council, a resident-run organization that focuses on patient safety and quality improvement. Dr. Dixon, along with colorectal surgeon and department chair Harry Papaconstantinou, MD, and other physicians, conducted a pilot study on surgical safety during a standard “timeout process” that occurs right before patients’ procedures. It incorporated real-world technology common in social media marketing practices called QR (quick response) codes. QR codes allow users to access additional information 32 THE CATALYST May 15 | sw.org or images relevant to a product in the online environment. In the operating room setting, Dr. Dixon and other investigators used this technology to integrate data points relevant to patients, such as their medical record number, scheduled procedure, surgeon’s name, drug allergies, and the like, to increase process efficiency and patient safety. The QR codes were reproduced on labels, which were attached to patients’ bodies (like a hospital bracelet would be) and scanned during the time-out process. Clinical care teams, including surgeons, anesthesiologists, and nurses, agreed that QR codes were easier to use than the current time-out process— which involved gathering patients’ data points at different times and from different sources—and were also more accurate. Researchers concluded that the QR code technology can improve compliance, accuracy, and outcomes. Dr. Dixon also participated in a research study with Dr. WehbeJanek and other Scott & White investigators to establish and test a process using standardized procedures to enhance patient care and safety during an important window of time—while transferring cardiac surgery patients from the operating room to the intensive care unit (ICU), and the initial hours of postoperative patient care in the ICU, which also involves critical decision making and vigilant observation. This study included checklist items encompassing relevant aspects of postoperative care, including anesthesia, medications, care instructions, bleeding issues, placement of chest tubes, etc. After a three-month education and evaluation period, the study results showed that physicians and nurses believed the process was effective and resulted in an improvement in the patient handoff, or transition of care process. It was evaluated by efficiencies achieved during anesthesia and surgeon reporting, such as a reduction in ventilator hookup time, and other important measur \ˈ8