The Catalyst Issue 18 | April 2014 | Page 8

COMMITMENT | to patients and the future COMBINED HEALTHCARE SYSTEM As the healthcare industry changes, we’re staying true to our heritage of offering high-quality healthcare. We are now part of a combined healthcare system and you may begin to notice our new name, Baylor Scott & White Health. Yet our dedication to providing personalized healthcare, supported by research and education, remains the same. MY NEEDS e’re working hard to meet the ongoing needs of our patients, families, and communities and are continuing to expand our reach with new locations and services. We’re also providing new tools to help you manage your family’s health. We’ve heard your voice and are committed to improving our services and helping you feel in control of your healthcare decisions with teams of caregivers and additional resources to support you at every turn. We’re by your side, guiding you with expertise and supporting you with solutions focused on your unique needs and preferences. This is the essence of patient-centered care. W PATIENT-FOCUSED APPROACH Engaging you in your health A patient-focused approach means we collaborate with our Scott & White colleagues and with you to develop treatment plans that will get you to your goals and to make your experience with us the best it can be. We’re opening new locations— linked to our secure electronic medical record system—that include cancer care, orthopedics, physical medicine and rehabilitation, and other services and specialties. We’re making access to your health profile easier with a new patient portal that helps you connect with your Central Texas caregivers on your time. We’re accommodating your Continued on page 10 8 THE CATALYST April 14 | sw.org