The Catalyst Issue 17 | November 2013 | Page 32

Board Member Spotlight Robert Garriott Scott & White Healthcare Foundation Board of Trustees Member, Audit Committee Member, Finance and Investment Committee Bringing experience, and business acumen to the healthcare environment 32 The Catalyst November 13 | sw.org efore Scott & White, I hated going to see the doctor. It seemed as if I was an employee, rather than the customer. Sometimes I was kept waiting so long that with travel time, my six-minute appointment would take half a day. But for the last 20 years at Scott & White I have felt like a valued customer. They care about me, and they value my time. I’ve needed two major surgeries, and both times—after doing considerable research on healthcare facilities across the country—I found that Scott & B