The Business Exchange Swindon & Wiltshire Edition 48: April/May 2020 | Page 28

TECHNOLOGY What Coronavirus is teaching us about business communications “We are in uncharted territory” said the World Health Organisation about a month ago. Events are unfolding rapidly. As you read this, the business landscape (as well as everything else) is likely very different than at the time of writing. As businesses learn that they can leverage technology much more effectively to operate remotely, with far fewer face-to-face meetings and less travel, many are predicting that the impact of Covid-19 will bring permanent change to working practices. Once effective work-from-home policies become established, they are likely to stick. The productivity benefits could be significant But what can you do to make changes now? VIDEO CONFERENCING TO THE RESCUE Video conferencing and remote working have exploded as the virus has spread with videoconferencing traffic in North America and Asia more than doubling since the outbreak began. But should you rush to use one of the many free video conferencing platforms? Our advice is DON’T!! Some have had serious security issues, and they may struggle to meet demand. At Datasharp, we specialise in enterprise- grade video conferencing solutions that are: There is also the excellent StarLeaf app which offers: • easy to use Download completely free here: bit.ly/starleafapp • multi-platform allowing you to invite and join users on other platforms, e.g. Zoom, Cisco etc. • secure and encrypted (ISO27001 certified) • highly available (99.999% uptime) You could be up and running with proper conferencing in minutes - no need to stop having meetings. On the contrary, have more meetings! During the current crisis, we are offering a three month subscription to help you get superb service at a minimal cost. • Unlimited one-to-one calling • Unlimited meetings of up to 45 minutes • Unlimited instant messaging and group chats BUSINESS CONTINUITY WITH VOICE & VPN Having a reliable video conferencing platform will undoubtedly help with business continuity, but it’s not the only option. We specialise in easy-to-deploy Voice Over IP (VoIP) telephone systems which ensure staff are contactable and able to maintain levels of customer service wherever they are. We can VoIP-enable Microsoft Teams, enabling staff who work remotely to make and receive external calls easily. We can deploy Virtual Private Network (VPN) connections that allow laptops and mobile devices to connect securely to the office network. HERE TO HELP We’ve had many conversations with business leaders who have reached out to us for support at this critical time. We expect to have many more. Talk to us today, and we’ll help you keep your business communications flowing. Call free: 08000 328 274 Web: datasharp-ic.co.uk For all your photocopier, printer, scanner and scan compliance needs. We are the largest independent print and document management solutions provider in the South West. Headquartered in Bath since 1984 0845 688 6868 28 www.tbeswindonandwilts.co.uk info@1st www.1st