The Business Exchange Swindon & Wiltshire Edition 46: Dec/Jan 2019 | Page 36
TECHNOLOGY
2019 - A LANDMARK YEAR FOR SYSTEMAGIC
Twenty years ago, the Systemagic story began at a small office in Bath. Two decades
later, the IT Support firm has grown impressively with 16 members of staff and more
on the way, over 350 clients and large 4100 sq ft offices in Bradford-on-Avon.
2019 has shown no signs of slowing down and it
has been a landmark year for the business as they
welcomed new team members, many new clients
and hit new milestones. The team are still working
with clients who signed up to their services back
in 1999.
Continuing the last few years of significant growth,
the business has welcomed three new faces in 2019.
Hayley Dixon joined as Business Administrator while
Emily Rigg took on the role of IT Technician. A brand-
new role was also introduced as Fiona Major took on
the position of Customer Experience Manager. Each
role was developed in order to ensure Systemagic
maintain their existing high standards as they
continue to expand.
The business hasn’t been short of exciting projects
and has undertaken a particularly large project
for Relais & Châteaux hotel, Whatley Manor. By
modernising their entire infrastructure, Systemagic
were able to provide them with a system that
provided an annual reduction of 11,895 KG of Carbon
Dioxide and will also save them thousands of pounds
on electricity.
Systemagic celebrated 20 years of business
this year. Managing Director James Eades said,
“The team have worked so hard over the past 12
months to help us deliver another year of impressive
growth. Coupled with consistently great customer
satisfaction feedback and 99.9 per cent client
retention, I couldn’t be prouder of them!” James
rewarded the team with a weekend at Center Parcs
in Warminster this summer.
Systemagic provides IT Support, Cloud and
Internet solutions with no long-term contracts to
customers including Norland College, VisitBath,
Halsall Construction and Bath Cats & Dogs home.
The business is planning to recruit for three new
roles in January 2020.
@systemagic
IT SUPPORT
From left to right: James Bunting, Scott Cotterell, Becky Land. James Eades,
Hayley Dixon and Jack Hayward
CLOUD CONNECTIVITY
SUPPORTING
BUSINESSES JUST LIKE
YOURS SINCE 1999..
At Systemagic we provide people-focused IT support,
cloud and internet services with no long term contracts to
businesses in Bath, Somerset, Wiltshire and beyond.
01225 426800 [email protected] WWW.SYSTEMAGIC.CO.UK
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www.tbeswindonandwilts.co.uk