The Business Exchange Swindon & Wiltshire Edition 44: Aug/Sept 2019 | Page 32

TECHNOLOGY National growth for local tech firm Mintivo, the IT provider that helps organisations grow by delivering corporate IT services to SMEs, has moved into new premises in Chippenham to accommodate its own continued growth. In addition to its new premises, Mintivo has expanded its team over the past six months with two additional Technical Consultants, an IT Infrastructure Engineer, two IT Support Engineers, an experienced Service Delivery Manager and a new Business Support Manager. The support team works to the ITIL (Information Technology Infrastructure Library) framework designed to standardise the selection, planning, delivery and maintenance of IT services within a business. They are Cyber Essentials certified, Advanced VoIP telephone specialists, Microsoft certified, VMware certified professionals and have several other Project Management, Customer Service, Technical and Sales software qualifications. Steve Healy, Managing Director, said, “We are delighted to have moved into the centre of Chippenham. Our new offices have been set up to allow us to give our clients even greater support from our technical experts.” technical backgrounds that we have.” As well as being an approved HM Government G-Cloud 11 supplier, Chris described the projects Mintivo is currently involved with. “We are working on “Our team is employed for their customer service skills, friendly and helpful natures in addition to their technical abilities.” Mark Adams, Operations Director for Mintivo, added, “Our team is employed for their customer service skills, friendly and helpful natures in addition to their technical abilities. We believe that it is imperative for us to be able to explain highly technical solutions in a simple to understand way for those that don’t have the a number of high-level technical projects assisting national and international companies,” he said. “They all have a high reliance on their IT infrastructure and therefore require expert assistance in creating an IT Strategy that ensures reliability, security and speed of IT systems. These projects range from implementing network management and monitoring, full connectivity services and cyber-security consultancy. This is in addition to any managed IT support that we offer.” He concluded, “Companies get to around 20 plus staff and often find that they have complex IT needs which they struggle to manage for themselves. Mintivo provides consultancy and road mapping sessions to truly understand each customer’s business ensuring we align IT to their goals.” Chris Gough, Technical Director “Mintivo looked at our overall IT strategy as well as offering day-to-day operational support. They didn’t just look at how to fix the immediate problems, but they have worked with us as a true business partner to assist us to move our business forward” @mintivo Connected. Secure. IT Support Mintivo are a leading IT provider helping ambitious organisations by delivering corporate IT services to the SME Proud to be working with companies throughout the UK and Europe Managed IT Support Cyber Security Microsoft Cloud 03333 580 348 I www.mintivo.co.uk I [email protected] 32 THE BUSINESS EXCHANGE 2019