The Business Exchange Swindon & Wiltshire Edition 40: Dec/Jan 2018/19 | Page 40

Coate Couriers reaches 5 year milestone Swindon-based delivery company Coate Couriers is celebrating five years in business having set up the firm in 2013. The business run by husband and wife team Erica and Bernie Baden specialises in same day and next day service for deliveries and collections. They cover the M4 corridor and beyond sometimes venturing as far as Scotland or even across the sea and into Europe. Coate Couriers clients include high-end wine merchants, delivering very expensive wines and champagnes, printers, delivering brochures and other marketing materials, car parts for the motor industry, works of art, bespoke furniture and even digital advertising control panels. Erica said: “We deliver all kinds of things and have different vehicles to accommodate the job. We pride ourselves on our personalised and professional service. “People choose us because if we say we’re going to be there, we’ll be there. We offer total peace of mind to ensure businesses deliver for their clients. We treat parcels as if they were our own, with care and attention. We also greet your customers the way we would expect to be greeted, with politeness and a smile. Giving the right impression of your company and who you do business with. I saved four, but two didn’t survive the fall! “The second instance was when a client’s customer walked into the trolley on delivery and knocked a champagne bottle off the load!” Coate Couriers offer a 24/7 service and prices start at £0.90+VAT per mile. Every job is bespoke and they charge from “People choose us because if we say we’re going to be there, we’ll be there” “I’m proud to say that in five years we’ve only had two breakages and even then, I’m pleased to say they weren’t really my fault. Having delivered thousands of cases of wine, sometimes up to 50 cases a time, only two have been delivered broken. Six bottles fell out of a cardboard carrier that gave way. pickup point to delivery point. The charge is the same regardless of quantity or weight. So whether you need to deliver an important document or a whole van load of stock, the price will be the same. Erica and Bernie are proud supporters of the Royal National Lifeboat Institution (RNLI) and George the bear, their RNLI mascot accompanies them on all deliveries. When delivering to the coastline they always try and pop in to a RNLI base and meet the team and volunteers. You can follow their ‘Where’s George Been’ campaign via their website: www.coatecouriers.co.uk Coate Couriers going the extra mile • Sameday delivery • Personal service • Secure dedicated vehicles Coate Couriers insured up to £50,000 • Goods fully going the extra mile (much higher than most independent couriers) • Offering you peace of mind Call us to discuss your requirements on 07981 004392 or 07941 573379 www.coatecouriers.co.uk 40 THE BUSINESS EXCHANGE 2018 [email protected]