TECHNOLOGY REVVED UP
Uncover the truths in your business with Discover
Find out how Discover can uncover the truths about your business and your people.
Holt-based online engagement firm Discover has been working at the cutting edge of web-based forms and surveys for the last 20 years. They work with companies globally to help them understand key issues in their business and nip them in the bud quickly before they become a problem and cause impact. Key sectors include finance, pharmaceutical and media.
Discover’ s bespoke software has been created In-house and can be used to:
• Evaluate training programmes
• Highlight communications issues
• Measure team sentiment
• Understand sales force issues
• Analyse national and international trade patterns
With clients such as Deutsche Bank, The co-operative bank, Avis, itv and Shire, Discover is a market leader with their software currently being used in 79 countries across the globe and in 29 different languages.
Discover’ s input aids business leaders in their pursuit to build stronger organisations. They offer three distinct services:
• Pulsechecker- Used to gather feedback quickly, answer key questions and collaborate globally
• Quest- Provides real-time charts and graphs to allow you to collect opinions and access the right information to make fast, informed decisions
• Bespoke surveys- Big or small, simple or complex, one-off or regular. Discover work with you to create engaging surveys tailored to your requirements
Discover typically works with clients with a £ 5k + research budget. Why not see if you can make a research and development claim to carry out this kind of insight from engagement?( see Haines Watts article on page 38)
Contact the Discover team to request a demo of their research tools. 01225 784 086
Investing in a CRM System
CRM software plays a crucial role in helping companies streamline their operations. Chippenham’ s Five CRM gives us their thoughts.
Running a small business can be exhilarating. Nothing can compare to landing that new big client or the satisfaction of a project well done.
However, being in business can be quite stressful too. For every few steps forward, there can be a disheartening step back now and again. Too many tasks and not enough people; late payments, the cooling of once hot leads, and the stresses of general every day running can be a heavy load for a small team to bear – especially if you’ re only a team of one!
Though we cannot help you with all of the problems that small businesses face( though we wish we could), our CRM platform with in-built sales and marketing applications can assist with all kinds of customer relationship concerns. You can manage client interactions, monitor marketing campaigns and client preferences, detangle processes, communicate with your team, delegate more effectively, and streamline your operations all through our intuitive CRM tools.
Begin your free trial today by calling 01249 566 010 and continue reading this blog by visiting www. fivecrm. com / five-crm-helping-small-businesses-flourish
Insights from engagement
01225 784086 @ discoverideas www. wearediscover. com
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