The Business Exchange Swindon & Wiltshire Edition 36: April/May 2018 | Page 20

TECHNOLOGY DataPro Tools helps Salesforce users become GDPR compliant Chippenham-based software developer Quality System Solutions (QSS) has created a new app to help companies using the Salesforce CRM manage privacy details in accordance with GDPR (General Data Protection Regulation). The countdown to the GDPR deadline is fast approaching and as of May 25, 2018, organisations who are not ready need to act fast to avoid any penalties associated with a data breach. American-owned Salesforce is working to adapt their offering for EU customers, but for many the fix won’t come soon enough. Quality System Solutions (QSS) recognised the need in the marketplace for swift results for Salesforce customers. They created an easy to use app to ensure users are managing individual’s privacy data correctly. Designed for both Salesforce Classic and Lightening users, the app features include: Lawful Basis & Process Management Consent Reasoning Channel Preferences Right to be Deleted Proof of Deletion Privacy Criteria Search Bulk Update & Delete Privacy Permissions Grid Withdraw Date Setting DataPro Tools is a product developed by QSS (Quality System Solutions) who provide market-leading software solutions dedicated to helping customers thrive and grow. They have been established in the CRM industry for 27 years with customers in over 30 countries. To find out more visit: www.dataprotools.co.uk or call 0203 7622970 The app is now available on the AppExchange ® and is currently the only solution for you to manage your privacy details within Salesforce. THE IT GUY MOVES ON BY BECOMING MINTIVO Exciting changes have been happening for the Wiltshire-based IT company formerly known as The IT Guy – and the first is a re-brand to Mintivo. The new look and new name comes as the company develops its services and now offers fully managed IT support, infrastructure management, IT consultancy and Cloud technology for small and large businesses. Mark Adams, co-founder and director, said; “We’re still offering the same services to smaller businesses as we’ve done throughout the last two years. We provide unlimited computer support from five employees up to a workforce of 300. However we are thrilled to now be in a position to offer support to much larger companies with more complex IT needs.” Over the last two months the team of four – including co-directors Mark and Jake Jefferies have been joined by two other directors – Steve Healy and Chris Gough. Steve Healy, who has been working with the Chippenham-based company for two months, is the new managing director. He is the former CEO and founder of ITS, an IT technical solutions company which was sold 20 THE BUSINESS EXCHANGE 2018 to RFL Communications in 2015. Steve took some time out after the sale of the business which he founded and nurtured for a decade. Now he’s back in business working strategically to grow and develop Mintivo. He said: “I have joined Mintivo as managing director to develop and steer the business strategy, my knowledge and experience in this area will prove to be valuable for the business to achieve its ambitious goals.” Joining Steve is Chris Gough as the technical director who has a background in delivering responsive and seamless IT infrastructure for bigger companies. He also has strong expertise around cyber- security. Chris has been an independent IT infrastructure consultant typically working Mintivo directors Jake Jefferies and Mark Adams for companies with a turnover of £60m to £200m. Mark said: “Over the last two years, the business has been going incredibly well. We always had a vision to grow and develop the services we can offer and welcoming Steve and Chris helps us work towards that goal. We are very excited about the future for Mintivo and for our team.” To find out more visit the website at: www.mintivo.co.uk or to ask a question call the team on 03300 883310 or email: [email protected]