The Business Exchange Swindon & Wiltshire Edition 28: Dec/Jan 2016/17 | Page 28

CREATIVE THINKING GET YOUR BUSINESS SOCIAL MEDIA READY FOR 2017 Naturally Social’s Natalie Luckham gives us her top tips for making sure your social media is ready to make the right impression and impact for your business in the year ahead. 1. AUDIT YOUR PROFILES. Do you have pages on Facebook, Twitter, Pinterest, and Linkedin because someone told you that’s what you needed? It’s likely that most of these are probably lying dormant, with out of date information and under utilised features. This is a good time for you to be honest about what you have time to do. Pick what you’re most comfortable with and are currently having the most success with, then delete the others. There really is no benefit to you having inactive accounts everywhere. Then, spend a couple of hours updating your cover pictures and profile images, refreshing your pinned posts, completing your account descriptions and biographies and adding your website address. 2. MAKE A CONTENT CALENDAR. Benefit from some quiet time after the festive period and plot the key events for the year ahead. Include local and national holidays relevant to your brand or business, industry events, awareness weeks or days, conferences and events you’re attending or offers you’re putting on. Entering this into a calendar and reviewing once a month is a great way to always be thinking about what you’ll be talking about on social media that month. 3. INVEST! If social media scares you or you don’t know your hashtag from your mention it will be more cost effective, and quicker in the long run if you seek professional support and training to bring you up to speed. You might not know where to start in terms of what channel to pick (and trust me - not every business needs to have a Facebook page!) and a professional should be able to make sure you get set up in the right places based on where your audience is, while at the same time understanding your resource pressures. T: 07730 872 575 For more info: www.naturallysocial.co.uk @Nlysocial 2017 Digital Marketing Predictions Social media moves fast. Just as you’ve wrapped your head around a set of features or developed a great new marketing tactic, the rules change. Looking back at the recent developments can help us work out what to expect in the future. Here are some predictions for social media trends in 2017 from David Bolton at Corsham-based Inbound Digital Marketing agency Tain Brae Digital. 1. Brands Will Shift Focus Towards Messaging Apps more users are retreating from traditional social media networks and moving to messenger apps. The rise of Facebook Messenger, Slack, and WhatsApp speaks to this transition. By the end of 2017, we’ll see many more brands adopt branded Slack channels, sell via WhatsApp and, eventually, utilise sophisticated chatbots on Facebook. 2. Video Will Reign Supreme according to Syndacast, 74 percent of all traffic will be video in 2017. Social video platforms like Facebook are riding the tide and optimising feeds to improve the viewing experience. Having more videos also improves SEO, as Google—which owns YouTube—favours them in search results. So get your cameras out and start filming. 3. Users Will Crave More Vicarious Experiences people are also starting to demand social media as a conduit for more vicarious experiences. It’s no longer enough to post your sentiments about an event; you 28 THE BUSINESS EXCHANGE 2016 have to show your users what it’s like to be there. You can do this with things like live video, 360 images and video, and even just more real-time posting. The idea is to make your users feel like they’re a genuine part of the experience, as it’s unfolding. 4. Personalisation becoming a priority as tools have become smarter and people’s resistance to general advertising grows higher the need for personalised and relevant content and advertising delivery becomes more important. Facebook re-targeting and adverts driven by identifying where you have been on the web and your interests are becoming the digital advertising tactic of choice for campaigns. It delivers relevant content that converts at a much higher rate. 5. Automation moves to mainstream Digital marketing automation can provide the data and the tools to send the right content at the right time to the right customer. Apps like Marketo, Hubspot, InTouch CRM and other marketing automation software platforms are now essential tools for any company. If you need help generating more leads and automating your follow up then request your FREE Inbound Marketing Assessment here www.tainbraedigital.co.uk/inboundmarketing-assessment Creative solutions for brand, print & digital marketing Juicy Designs is a creative design agency and we’re passionate about crafting effective communication solutions for our clients. With over 25 years industry know-how, working with lots of exciting clients both large and small, we have the expertise to help you communicate and engage with your customers. Let us help you make your brand shine. For a fresh perspective, please get in touch: 01367 820 929 www.juicy-designs.com