The Business Exchange Bath & Somerset Issue 9: Autumn 2018 | Page 3

CONTENTS NOTE FROM THE EDITOR INSIDE THIS EDITION Welcome to our celebratory second birthday edition. I can’t believe it’s been two years since the Business Exchange landed in Bath. Our launch party at The Assembly Rooms saw over 200 movers and shakers from Bath and the surrounding area descend on the venue and the support we received from local businesses was fantastic. There was a real hunger for a dedicated business magazine for the city and this feeling has continued. I’m delighted that nearly all of the advertisers seen in our first issue are still working with us today, a testament that our offering works and gives value. I chose the name The Business Exchange as I wanted to have a reciprocal relationship with our readers and advertisers. I often felt that the press was a one-way street and more needed to be offered from magazines in order for them to survive and be respected. We are different as we offer joined up campaigns in print, online and via social media. We also dedicate a free page each issue to charities and charitable giving. This is our commitment to corporate social responsibility. In my opinion charities should not be paying for space in magazines and businesses ‘doing good things’ should be championed. September 2018 also marks five years since The Business Exchange launched in Swindon & Wiltshire and now is the time to invest in our future and add new strings to our bow and grow our offering across both geographies. Watch this space for announcements coming soon! I hope you enjoy this special edition championing the best of Bath with our Top 100 feature. As we reach this business milestone I would like to say a HUGE thank you to all of our advertisers, contributors and supporters who have helped us along the way. Enjoy reading this special edition! Editor: Anita Jaynes E: [email protected] T: 01225 300043 Special Features: Motoring: Fiona Scott www.fionascottmediaconsultancy.co.uk Geoff Maxted www.drivewrite.co.uk 4 BUSINESS NEWS A round-up of the top business news 9 RETAIL IN CRISIS How the high street can turn itself around 12 FINANCE News and opinion from Bath’s financial sector 18 BUSINESS ADVICE Employing people- how to avoid making costly mistakes 22 BATH’S TOP 100 The ultimate guide to Bath’s most successful businesses 32 IN PROFILE Tom Lewes, The Guild 34 TECHNOLOGY ojo discuss big data and machine learning 42 REVVED UP We review the DS7 43 POSITIVE BUSINESS Bath Rugby Foundation Sleep Out 44 MEET... Bath City FC’s Carole Banwell 46 CONNECT Dates for your diary ADVERTISE WITH US RAISING YOUR PROFILE WITH THE BUSINESS EXCHANGE Are you planning your marketing strategy for the year ahead? If so, why not give us a call? We offer bespoke packages combining print, online and social media to ensure your message is heard. We are passionate about supporting local businesses and helping them grow. Being a local, independent publisher we pride ourselves on our reputation and building campaigns for clients that deliver results. That’s why so many of our advertisers renew their activity with us. Please get in touch to receive our media pack including our testimonials. Design: Juicy Designs www.juicy-designs.com Artwork: Studio Creative Services www.studio-cs.co.uk Print: Acorn Press www.acornpress.co.uk SEND US YOUR STORY To send in your business news email us at the following addresses: Swindon & Wiltshire [email protected] T: 01793 847966 Bath & Somerset [email protected] T: 01225 300043 SALES ENQUIRIES Sian Swift Business Development Manager THE BUSINESS EXCHANGE KEY STATISTICS - PRINT Readership: 15,000 Circulation: 5,000 E: [email protected] T: 07710 566 145 Follow us on Social Media @TBEBATH Facebook.com/tbebathandsomerset THE BUSINESS EXCHANGE 2018 3