The Business Exchange Bath & Somerset Issue 5: Autumn 2017 | Page 19

WHAT MAKES A WINNING TEAM? To complement our Top 100 feature (pages 20-22), we asked Emma Summers, managing director of leading South West recruitment company, Juice Recruitment, for her advice on creating a winning team. Established in 1998, Juice Recruitment is now in its 19th year. It started with just two members of staff in a small office in Bath and now directly employs 26 members of staff and over 350 temporary employees across the South West. As well as its Bath headquarters, the firm now has branches in Bristol, Cheltenham, Trowbridge and their latest addition, Swindon. Emma who runs the company alongside her husband Andrew said: “A CEO of a very successful business once said to me- ‘surround yourself with exceptional people with drive and determination, just like yourself.’ I believe the key to a winning team is leadership, a common goal, a thorough plan and ensuring you have 100% involvement and inclusion from everyone in the business. “In a market where there is such a candidate shortage, investing in the retention of your staff is key. I believe wholeheartedly in looking after my team, recognising their contribution and achievement and rewarding their hard work. At Juice we impress the importance of staff recognition and reward upon our clients. It’s an integral part of creating a successful business. “At Juice, the team always gets together sociably, every quarter to recognise both individual and branch achievements. Congratulating Juice members for their great contribution. This along with annual trips away, ‘wind up Mondays’ over breakfast and ‘wine down Fridays’ with drinks, is the real essence to maintaining a fun and vibrant culture and spirit of the organisation.” Placing students in the region’s economy The University of Bath’s Faculty of Humanities & Social Sciences supports around 750 students each year in their professional placement as part of a four year degree. Students work across diverse sectors - from health students working in elite sports, to economics students working in investment banking and politics students working in Westminster, Brussels and Cardiff. It’s a mutually beneficial relationship – with employers gaining additional resource from students who are skilled, versatile and enthusiastic, and students gaining experience in a professional, supportive environment. Jane McNeil, Human Resources Manager at the international development organisation Development Initiatives, based in Bristol, explains: “Development Initiatives is proud of the relationship we have with the University of Bath and in particular with the placement programme. We’ve been partners now for at least five years taking 2-4 students on each year. Without exception they have been great ambassadors for the university, have settled in quickly to the routine of an office and have provided much needed support to their teams. It doesn’t take long for them to become an integral part of the organisation both on the business side and on the social and I would highly recommend this scheme to other organisations wanting keen, willing and reliable support, young people who soak up knowledge quickly and who like to take an active and interested part in the business.” Tom Van Raalte has recently completed a 12-month placement at the Bank of Ireland in Bristol and found the experience extremely rewarding: “being in the regional office meant that I have been given more responsibility and am able to experience more areas of the bank…this has been valuable in terms of building up a more diverse network of contacts, fully understanding how my role fits within the bank and the impact of the