The Business Exchange Bath & Somerset Issue 14: Winter 2019 | Page 28

BUSINESS ADVICE Is your recruitment strategy 2020 ready? A business struggles when it has the wrong people on the bus. Retention rates drop, staff engagement rates drop, productivity drops - hitting the bottom line hard. We support your on-going recruitment, acting as your outsourced in-house recruitment team and your recruitment partners. The value of a business lies in having the right people in the right place at the right time to drive the bus forward. But if your recruitment systems are broken you’ll stay stuck in reverse. What if I told you, that within six weeks - we could have your bus back on the road? We’ll get under the hood to understand how and why you’ve stalled. We’ll then build or fix your recruitment engine, using our proven, tried and tested recruitment process and strategies to drive your business to the next level. We can subsequently support your on-going recruitment, acting as your outsourced in-house recruitment team and your recruitment partners. We work with businesses who need regular recruitment management, support, expertise and delivery - but don’t want (or can’t afford) an in-house recruitment manager or team. We work particularly well with: • Venture Capitalists and Investors, regularly buying and selling companies that require operational turnaround. • 8 figure turnover high-growth businesses, who have regular recruitment needs to support their growth, but don’t want to commit to hiring an in-house recruitment team. • Medium-Large size businesses, who have a recruitment department that is broken, and needs some external TLC. Recruitment in 2019 has been harder than ever, and we’re not expecting that to change as we move in to 2020. Roles that three years ago would have been filled five times over are experiencing a severe case of ‘tumble weed’. Make sure that your business is ready for business next year, enabling you to engage and retain the best talent in your industry. Work with us and we’ll help you become an employer of choice. Rosie Stevens “Engaging with Mployable was one of the best business decisions we have made” Elleteq 01749 345832 [email protected] For more info: www.mployable.co.uk Mediation: an effective alternative to going to court Running your own business is a dream many aspire to, but what happens when goodwill relationships break down or contracts are not honoured? Bath-based mediator, Arabella Tresilian, argues that going to court is not the only way to resolve a dispute that threatens to derail your business. Maybe you are: • In dispute with a supplier who only half-delivered on an agreement • Facing an angry customer complaint over services you provided • In conflict with a business partner over their financial conduct • Worried that your client will never pay their overdue invoice • Concerned an employee might take you to employment tribunal Whether lawyers are already involved or not, Arabella suggests you think about ‘alternative dispute resolution’ as a route to resolving disagreements, before putting your future in the hands of the court. 28 What is mediation and how does it work? • Mediation is a flexible and entirely confidential process in which the parties in dispute are assisted by an independent third party, the mediator, to resolve their dispute. Put simply, it is a facilitated negotiation process. • The parties themselves attend, and participate fully in, the mediation, with or without lawyers present. No solution is imposed upon the parties and one of the strengths of the process is that the parties themselves decide the outcome and are only bound by it if they both (or all) agree to it. www.tbebathandsomerset.co.uk • It is a wholly voluntary process and, if a solution cannot be reached, the parties are free to walk away without their legal positions being prejudiced in any way. relationships and I am happier and more settled in the workplace.” In an ever more litigious age, it’s reassuring to know that more collaborative routes to resolution exist. A mediator helps each party get their voice heard so they can find a solution they find acceptable, including rebuilding working relationships where appropriate. An employee working with Arabella to resolve a workplace dispute said, “Arabella was supportive and understanding, listening with patience. She gave me the confidence to express my ideas in our meeting and I found the process to be productive, focussed and extremely helpful. Working with Arabella has improved my working Arabella Tresilian is fully- accredited as an independent mediator by the Centre for Effective Dispute Mediation. [email protected] For more info: www.arabellatresilian.com Arabella Tresilian