The Business Exchange Bath & Somerset Issue 12: Summer 2019 | Page 6

BUSINESS NEWS NOVIA’S PROFITS RISE BY OVER 70% Online wrap platform Novia Financial recently announced another year of record results, with operating profits for the year ending December 2018 up an impressive 72.5% to £5.6m. The Bath-based firm showed strong results across all key financial measures, despite continued market volatility. Novia attracted new business worth £1,273m, up 3% on 2017’s figure of £1,234m. Assets under administration held by Novia increased by 5% during the year, from £5,786m to £6,075m. Revenues increased 11.2% from £18.8m to £20.9m, with administrative costs increasing by a modest 6.8% from £16.2m to £17.3m. WHAT DO YOU PUT NOVIA’S SUCCESS DOWN TO? Firstly, I would say success is always down to providing excellent service to our customers backed up by an efficient business model and a committed team. The importance of having first-rate technology should also not be underestimated. Many of our large institutional competitors in this space have struggled with technology problems causing operational inefficiencies and often costly work-around solutions. CAN YOU TELL US A BIT MORE ABOUT THE CHALLENGES THE MARKET IS CURRENTLY FACING? The markets recently have seen significant volatility caused primarily by Brexit and issues such as the potential trade war between the US and China. This has a significant impact on consumer confidence and therefore assets under management on the platform. F I R S T C L A SS H O S P I TA L I T Y EX P E RI E N CE S W I TH AWA R D WINNING FOOD bath-racecourse.co.uk 6 THE BUSINESS EXCHANGE 2019 The increase in costs in 2018 reflects greater expenditure on staff and technology to improve the level of support provided to advisers using the platform. We caught up with Novia founder and chief executive Bill Vasilieff to find out more about how the company is standing out as a market leader. YOU’VE BEEN QUOTED AS SAYING THE MARKET FOR INVESTMENT PLATFORMS IS CHANGING RAPIDLY - WHAT KIND OF CHANGES ARE WE SEEING? Three of the newer platforms have in recent times all gone through successful IPOs (Initial Public Offerings) whereas the larger institutions are still losing lots of money and are struggling with their technology. The market is clearly polarised. WHAT MAKES NOVIA STAND OUT FROM THE CROWD? In no particular order, I would say the top four reasons would be: having the right business model; providing excellent service; experienced management with in-depth knowledge of the market; and having a dedicated and motivated team. TELL US MORE ABOUT YOUR NEW ONLINE EXTERNAL WEB PORTAL ADVISER ZONE AND HOW THAT HAS CONTRIBUTED TO NOVIA’S SUCCESS. Adviser Zone only launched at the end of April so it is really about future success, not the past. Adviser Zone is a significant upgrade in front end web technology and is intended to keep our service in a market leading position. Bill Vasilieff WHAT DOES THE COMING 12 MONTHS HOLD FOR NOVIA? We are anticipating further success as a number of our initiatives are beginning to come to fruition. In 2019 we are ahead of budget and anticipating strong organic sales growth as well as potentially inorganic sales growth. For more info: www.novia-financial.co.uk