process is how leading agencies improve community relations .
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The Rochester Police Depart- ment ( RPD ), in upstate New York , understood the importance of launching their open data por- tal and iterating based on com- munity feedback over time .
RPD hosts a mobile-friendly webpage , provides codebooks to guide users through termi- nology , and integrates “ open data into a greater community engagement and social media plan .” 6
This story is only one example of 130 + member agencies ’ efforts with the Police Data Initiative .
Authenticity is key to unlocking a community ’ s problem-solving potential . Engaging authen- tically means that all parties come to the table prepared to be open , vulnerable , and honest about their intentions .
If stakeholders can assume ev- eryone present has good inten- tions , then they can connect as neighbors . This allows for more progress than would be made if
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