42 | T H E B A R O SSA MA G // PE T S
There is no V in team
Traditionally when thinking about a sick
dog or cat, you think about going to see
your vet; that person whose name hangs
on a certificate on the wall.
You are greeted by a person on
reception, see the vet, are prescribed
medication and complete your payment
on the way out.
Today’s veterinary practice has evolved
and this simple two person transaction,
while it does still occur some of the
time, has a lot more detail, thought and
training than in the past.
Barossa Vet Service is a veterinary team,
who work together across many aspects
to provide care, compassion and advice
to pet owners to maximise the health
and happiness of pets.
Many will not know that Veterinary
Nurses hold a Certificate IV and are now
registered professionals in our country.
They must perform continuing
education to remain up to date with
their knowledge and skills and have
the option to complete additional
diplomas in areas of specific interest.
Their role is critical in the care of
your pet and we are working hard to
increase recognition of their skills and
knowledge in the profession.
An example of this: human nurses
give all of your child’s vaccinations,
they change your dressings on wounds
and in a similar way to a human
hospital, nurses will perform the
admission procedure for surgery,
care for that patient in hospital and
then ensure all appropriate information
is communicated at discharge.
The doctor is involved with the health
check, diagnosis and treatment, but the
nursing team is responsible for the care.
Our nurses have an equal level of skill
and knowledge and should be treated
as such, so please next time you talk to
a nurse on the phone or see them for a
consultation, treat them with the same
level of respect as you do your vet.
WORDS BY CATHERINE HARPER
BAROSSA VETERINARY CLINIC
The customer care team receives
ongoing training and support to answer
questions swiftly and provide a smiling
face to any business.
Their training revolves around making
your customer experience as smooth
and pleasant as possible, whilst ensuring
appropriate advice and follow up
is received.
Junior staff complete training and
while they might sometimes take a
little longer to help, they are often the
ones giving extra cuddles to your pet,
taking them for their toilet breaks and
ensuring they have a clean bed
to rest on.
Further to this, the veterinary team
consists of ‘allied’ health professionals
that include behavioural training and
private consultations with a trainer who
has completed certificate IV through the
Delta Institute of Dog Trainers.
Their force free, positive reinforcement
training creates a long lasting bond
with your pet and can help solve some
of the trickiest of behavioural issues
when combined with hard work and
consultation with your vet.
Others include rehabilitation massage
to assist with chronic conditions like
arthritis and to improve outcomes after
orthopaedic or significant soft tissue
surgery and weight loss consultations
to provide encouragement and ongoing
support in achieving a healthy weight.
At Barossa Vet Service we have an
outstanding team who work together
everyday to care for your pets.
We strive to make every client and
their pet a part of our BVS family and
this is not achieved by a single vet who
successfully treats your pet.
It is the team, from the welcome
at the front desk, to the nursing staff
who assist, the vet who diagnoses and
the junior nurse who ensures we are
stocked and ready to treat your pet.
We are a team, creating wonderful
outcomes for your fur family.
Designer looks,
Specsavers price
Two from
$
199
Nuriootpa 39 Murray St 8562 3777
In store only. Price includes single-vision lenses. Lens upgrades available at an extra cost. Both pairs must have same prescription. Final price is based on price of higher value pair and any lens upgrades. Use with other offers restricted.