JEWELLERS
3.
The brand has always had an outstanding reputation, what To further demonstrate our commitment to keeping these
would you say has been the key to the success of Bentley & skills alive, we hosted an exhibition in March of this year which
Skinner? showcased the best works from eight leading jewellers, goldsmiths
I’m blessed with an incredibly dedicated team at Bentley & Skinner
who are truly passionate about everything they do and many of
whom have stayed with the company for 20 years or more.
This means they have an unparalleled knowledge of the business,
the industry and of our customers which can be hard to find today.
and silversmiths who had each received support from The Queen
Elizabeth Scholarship Trust, a charity formed in 1990 by the Royal
Warrant Holders Association to fund the training and education of
talented and aspiring craftspeople.
We want to continue working on these sorts of initiatives to
make sure that these vital skills in traditional and contemporary
As a company, we’ve been able to survive trying times like the craftsmanship are maintained, as well as offering our customers new
Depression of the early 1930s and the Blitz during World War Two, and exciting reasons to come by and see us in store.
so this resilience in difficult times has also been a lesson for lasting
success.
4.
With the jewellery and antique markets being very crowded,
a lot of companies are starting to offer unique products with
exceptional service. Has the market been tougher for you in
current years and if so, how have you adapted to this?
Our longevity within the industry means that we are used to
adapting to change in order to stay fresh and relevant within a
competitive marketplace.
5.
As well as offering some wonderful jewellery products you also
specialise in valuations, insurance and repairs. How vital is this
part of the business to you?
As a company, we always seek to offer the fullest advice and best
care possible, so it’s important to us that we can look after our
customers on every step of the jewellery buying process.
So, whether our customers are looking to buy a gorgeous piece of
antique jewellery, need a simple re-sizing of a diamond engagement
ring or require a written valuation certificate, we want to be able to
One of our enduring unique products, however, is our in-house offer the full suite of products and services that they might need.
workshop which allows us to offer additional services to our clients We pride ourselves in our exceptional reputation for our personal
as well as ensuring that traditional skills within the industry are approach with every customer and treat every enquiry with the
passed on to future generations. utmost discretion.
Issue 40 2019
The Art of Luxury
79