The Art of Design Issue 65 2023 | Page 76

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THE CHRONICLES OF A FURNITURE INSTALLATION

WHEN FURNITURE INSTALLATION MET INNOVATION : SPRING BOX ’ S SOLUTION TO THE 4TH-FLOOR CHALLENGE .
He thinks these two core values are what sets them apart from their competition and explains below why it ’ s so important to them .
In Central London , furniture installer Spring Box recently encountered a unique challenge that showcased their commitment to ingenious solutions and impeccable service . The client ’ s fourth-floor residence became a logistical puzzle when last-minute property maintenance left the staircase impassable for their oversized sofa . Undeterred , Spring Box booked a furniture hoist on the spot , swiftly attaching the sofa and lifting it to the fourth floor . This swift thinking and dedication to customer satisfaction highlights what sets Spring Box apart in the world of furniture installation . They turn challenges into opportunities , ensuring a seamless delivery and installation experience . Spring Box ’ s adaptability and problemsolving make them a trusted choice for clients who demand top-notch service , even when it involves hoisting a sofa up four flights of stairs in Central London .
The founder of Spring Box has taken the industry by storm with his attention to detail on accountability and service .
“ To me , it ’ s a no-brainer when it comes to high-end interior design furniture installations , you cannot cut corners , you cannot take chances and our customer ’ s reputation is always on the line . Stakes are always high and every job needs to be treated as though we are paying for this ourselves . Something changes when you pretend to handle goods as if they are your own . This is why we have such a close bond with our clients . As soon as “ it ’ s not our problem ” that ’ s when the wheels start to come off . Our team are trained to think differently to the status quo movers and humpers out there and we take pride in delivering a lasting impression after we have walked away .”
“ As a customer when we started using Trello it was an instant game changer for us . Coupled with Spring Box ’ s expertise , we cannot go without it now .” - Jennifer Wilson
Are you an interior designer or a furniture company ? Are you sick of your current problems with installations ? Book in a call with us .
0203 737 2571 | www . springbox . london