The APDT Chronicle of the Dog Summer 2020 | Page 28

INSURANCE INSIGHTS INSURANCE FOR CATASTROPHIES Business income losses due to pandemic not likely covered By David Pearsall, CIC, CWCA Business Insurers of the Carolinas As I write this briefing, we are smack in the middle of the COVID-19 pandemic. It has really taken a toll on so many pet care businesses throughout our entire country. There have been so many questions from pet trainers and pet service providers regarding insurance coverage, looking for some financial relief and direction. So let’s discuss what is known at this time about coverage for the virus, and also look at other types of catastrophes such as wildfires, earthquakes, hurricanes, floods, etc. and share how insurance coverage may or may not apply. And hopefully this pandemic will be over by the time you are reading this article. First, let’s begin with Business Income/Extra Expense (sometimes referred to as Business Interruption coverage) and COVID-19. Business Income/Extra Expense is a type of property insurance that provides loss of income suffered by a business when there is direct physical damage to its premises by a covered cause of loss. Unfortunately the APDT liability policy does not contain any coverage for property or Business Income/Extra Expense, as most members work from their homes and do not have a facility to insure, and do not derive revenue from their facility, but rather by training dogs at their homes, or at client’s homes or other places such as animal shelters or parks, etc. But if you do have a facility that you lease or own, there typically must be direct damage to your facility/premises before a policy would pay out. In addition, most all Business Income policies contain a virus or bacteria or communicable disease exclusion that negates coverage for COVID-19 as well. Now that said, there will likely be many lawsuits that arise out of this pandemic, and courts and/or governments will ultimately determine if any insurance coverage should apply. So if you have a business owners policy or a property policy for a facility that contains business income/extra expense coverage, I do recommend turning a claim in as soon as you are aware of your loss, and continue to track your losses, regardless if the insurance company initially denies your claim. Be sure to hold onto your formal denial letter. It is important to turn your claim in as soon as you are aware of loss, so the insurance company cannot deny claim at later date due to failure to turn claim in promptly. Although I am not very confident there will be any coverage, I am at the same time very hopeful our government will give everyone the relief they need to make it through, whether forcing insurers to pay or simply finding other ways to support us all financially until we can get back to normal. This pandemic has affected every type of business/industry in our country, from restaurants/bars, hotels, airlines, even insurance agencies like ours who are seeing clients close their doors and cancel their policies. If our state/federal governments do ultimately declare insurers must disregard/void exclusions in their policies and pay the business income losses, there will likely be a need for the government to then bail out the insurance companies, as current reserves in the industry are not large enough to cover the projected losses of this pandemic, which (as of early April) are estimated to be more than $300 billion a month. Now let’s take a look at what Business Income/ Extra Expense was originally created to cover. If you own or lease a training facility or boarding or daycare facility, you likely have a property insurance policy or Business Owners insurance policy to cover damage that your building and business personal property sustain due to covered causes of loss (such as wind or fire or lightning, etc.). Most Business Owners policies will also provide coverage for Business Income/Extra Expense. So if you were to suffer direct damage to your property due to a windstorm (such as tornado or hurricane) or fire or explosion, coverage would apply since there is direct physical damage by a covered cause of loss that is not excluded. Depending on your insurance company’s business income coverage form and the limit of coverage you purchased, you would typically be paid for your loss of net income (net profit or loss before income taxes) that would have been earned, and continuing normal operating expenses incurred, including payroll. The extra expense coverage pays additional costs that are in excess of your normal operating expenses that you incur due to the loss, such as renting another facility while yours is being rebuilt. The goal of coverage is to make your business whole again, and get you back up and running as fast as possible so that your business can continue operating normally. Unfortunately, not all catastrophic losses are covered by business income/extra expense coverage, such as the case with the current pandemic. Two more common causes of loss we see most often excluded on property policies and business owner policies are floods and earthquakes. So if you live in an area prone to floods or earthquakes you should consider adding flood or earthquake property insurance to cover your home or business facility. Hurricanes 26 Building Better Trainers Through Education