TECHNICAL TALK
Training , Competence and Certification Service ( TC & CS ) You can easily free up the demands on your time when it comes to certifying all your advisers by utilising our Training , Competence and Certification Service . You ’ ll work in collaboration with our team of experts to prepare a TC & CS that aligns with your business processes and regulatory requirements .
Fit and Proper Checks We can carry out the required Fit and Proper checks needed during the recruitment process and provide you with the information you need to assess whether the candidate meets with the standards you require within your firm . We will provide you with all the necessary documentation for the candidate to complete , along with a list of other data we require .
Credit Checks Easily demonstrate the ongoing fitness and propriety of your advisers by utilising our credit check service . This service can be utilised for all staff within your business and will ensure your processes are consistent .
Criminal record checks We offer two levels of support for this service which is done solely online for ease . Depending on the check , the certificate will include both spent and unspent convictions held on the Police National Computer which are not eligible for filtering . Once the check has completed , the individual will receive the certificate directly .
Suitability
Suitability Checklists Within the Pension Documentation store on the Member and Client websites , we provide a range of suitability checklists that are produced and regularly updated by our compliance experts , ensuring your files hold the correct documentation and you can evidence suitability of advice .
Suitability Templates Within the Operating Centre , you can access a range of suitability templates , with guidance on each to ensure they ’ re used correctly , including template letters and suitability reports . All our templates are produced by our Compliance Policy team and regularly reviewed .
File reviews Our dedicated file review service will give you the comfort of knowing your files are being reviewed by qualified individuals , dedicated to delivering a quality service . The team will report back to you with appropriate feedback and information , allowing you to manage your advisers , and ensure you are treating your customers fairly .
CIP Design The design and implementation of a compliant and efficient centralised investment process ( CIP ) will support you in building a profitable business model that is aligned to deliver increased efficiency , suitability , and transparency ; for both you and your clients . Backed by the full support and professional experience of SimplyBiz Policy and Compliance Technical Teams , and with over 200 reviews of advisory practices already delivered , our Business Consultancy Teams are ideally positioned to help you create , document and implement your Risk Controlled CIP . To help you on your CIP journey , our consultancy team have designed a host of easy-to-use and compliance approved Risk Controlled CIP supporting documentation , all of which you can access via our investment services website .
Advice Process Review This dedicated review is of your entire advice process , from client onboarding , through disclosure , fact finding ( KYC ), research , recommendation , suitability reports and ongoing reviews and services . The visit is an ideal way to review your process ahead of the FCA ’ s ongoing suitability review .
Vulnerability Every single one of your existing or future clients - in fact , every single one of us - has the potential to be vulnerable at some point in our lives , and yet discussing those issues can still feel like it carries something of a taboo . Our Vulnerability Hub gives you access to a range of dedicated support , documentation and training to help you approach these conversations , and implement the correct processes into your advice process , ensuring you ’ re meeting the regulator ’ s obligations and providing your clients with the best outcomes .
Vulnerable Persons Guide Our comprehensive guide , created in collaboration with Just , outlines all the key elements of vulnerability ; from types of vulnerability to identifying it in clients , creating policies and procedures and addressing cases of vulnerable customers .
Documentation To assist you in this area , we have a range of supporting documentation produced by our regulatory experts that includes our template vulnerable persons policy , our review of vulnerability policy document and our client vulnerability record form . We also have additional material that has been provided by our partners .
Online vulnerable clients skills training Our online skills training delivers a high-level overview of the key issues around supporting vulnerable clients , covering both practical elements and soft skills . Provided as part of our core service , it ’ s conducted through a series of videos and should take around an hour to complete – it is eligible for structured CPD .
Vulnerable customers practical skills virtual workshop If you have a member of your team that you ’ d like to become a vulnerable clients ’ champion , or really want to make it a key focus for your firm , then this workshop will be the perfect choice . We have provided this session throughout 2021 due to its popularity so please do look for 2022 dates soon .
Talk to us today You can find more information about all of the services and support listed above via the Member and Client website under ‘ Compliance ’.
22 | the adviser