The 2018 Cox Corporate Social Responsibility Report CEI_2018_CSR_Report | Page 56

COX PEOPLE Cox Values At Cox, our values echo from the inside out. They begin with the care we show for our employees through meaningful benefits and a welcoming place to work. When we take care of our employees, they take care of our customers and work hard in our communities to leave the world better than we found it. These are the values that guide us in every decision we make: EMPLOYEES Our employees are our most important resource. We encourage entrepreneurship and initiative. We recognize and reward achievement. DIVERSITY We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from people with a variety of backgrounds and perspectives. CUSTOMERS Our customers are our lifeblood. We’re dedicated to building lasting relationships with them and meeting their needs with high-quality service beyond their expectations. TECHNOLOGY We embrace new technology to give our customers the variety and quality of services they demand. INVESTMENT We invest in new business opportunities with a mixture of caution and initiative, to enhance our growth. COMMUNITY We believe it’s good business to be good citizens of the communities we serve through volunteerism and financial support. ENVIRONMENT We are committed to helping shape a better world through responsible company and individual actions. 54